One Stop Service Responsible

Randstad Türkiye

About the Role

We are looking for a detail-oriented, energetic, and organized One Stop Service Responsible to join our team. If you are at the beginning of your career (0-2 years of experience) and looking for a dynamic role that sits at the intersection of HR support, employee experience, and office operations, this is the perfect opportunity for you!

As the "go-to" person for everyday employee needs, you will act as a one-stop helpdesk, ensuring that both onboarding new talents and parting ways with exiting colleagues run smoothly and professionally.

Key Responsibilities

• Onboarding Support: Partner with HR Business Partners (HRBPs) to welcome new hires. Prepare ID cards, gather onboarding documents, and send out welcome emails to ensure a great first-day experience.

• Offboarding & Resignation Management: Coordinate exit processes by handling resignation documents, collecting ID cards, and tracking company assets/accessories.

• Document & Asset Tracking: Collect and meticulously archive signed onboarding and resignation paperwork. Follow up on and track all equipment/accessory returns.

• Telecom Coordination: Gather SIM card applications and necessary documentation from employees and manage communication with the service provider.

• Internal Services: Handle visa photo shooting and printing for official corporate documentation.

• Office & Vendor Operations: Organize and manage the company’s dry-cleaning service requests.

Qualifications & Skills

• Experience: 0-2 years of experience in HR operations, helpdesk, office administration, or a similar customer-facing support role (Fresh graduates are welcome to apply!).

• Education: Degree in Business Administration, Human Resources, International Relations, or a related field is a plus.

• Languages: Good command of English (both written and verbal) to manage internal communications and documentation.

• Skills: * Strong organizational and multitasking abilities.

  • High attention to detail and proactive problem-solving skills.

  • Excellent communication and interpersonal skills—you will be the face of the service desk!

  • Proficiency in MS Office applications (Word, Excel, Outlook).

What We Offer

• A vibrant, supportive, and dynamic work environment.

• Hands-on experience in HR operations and employee relations.

• Opportunities for personal and professional growth.