Technical Service Engineer

Recra Consulting

The ‘Service Engineer' is responsible for all service activities such as commissioning, repair and calibration activities, training etc. He/she will also represent the company as the technician on site for any kind of commissioning, installations and technical problems with customers. He/she will have great value addition to organization for increase technical competence by following up technical based topics internally and at customer side. 

  • University degree preferably in Electronics or Mechatronics Engineering 

 • 3 -5 years of experience in PLC programming and electromechanical systems 

• Minimum 3 years of technical experience in industrial automation products 

• Good command of written and spoken English 

• Plastic injection knowledge is a plus 

• Knowledge in sensor and measuring technology is a plus

 • Hands on experience at electrical circuits 

• Availability to travel around at customers site frequently 

• Have a B class driving licence with a clean record 

 • Ability to manage customers at site in order to solve problems and extend good relationship with existing customers 

Job Description:

 • Achieving service engineer function , about managing and increasing service activities 

• Following site preparation and installation for products at local market

 • Commissioning of various products & services which would need close contact with customers

 - Supporting marketing activities by attending trade shows, conference and other events. 

- Providing technical assistance and product training (both pre-and post-sales) 

 - Conducting customer visits regularly & Interpreting customer requirements based on technical needs with integrity of products and services 

- Giving phone support for the customers 

- Support maintenance & calibration activity for product on customer site 

- Support marketing activities such as emailing for service news for customers

 - Preparing maintenance contracts, sell and perform on site.

 - Prepare application stories for each important commissioning 

- Prepare monthly report for service sales forecast and report to management.

 - Follow strong calibration and repair process with plants.

 - Take responsibility of whole service activity and follow service requirements on time. 

 Recra, İşkur’un denetiminde 12.11.2016 tarihli 888 No’lu lisans sahibi özel istihdam bürosudur.