JOB SUMMARY
The Moxy General Manager has a DEEP CONNECTION to the target guest and the brand’s core values – thoughtful, fun and spirited. He/She understands and resonates with what Moxy is all about. The General Manager has the basics covered – metrics are met, money is counted, and reports are run – but focuses his/her energy on bringing the Moxy experience to life for every guest and every Crew Member. This role is responsible for setting up an environment where guests can serve themselves in a thoughtful, intuitive manner. This includes everything from check-in and greeting, to the vibe in The Now (lobby), the drinks served at the bar, Rockstar service delivery from Crew Members, the efficiency of check-out, and every step and interaction in between. The General Manager is RESPONSIBLE FOR THE SOUL OF THE HOTEL and to do that he/she verifies that the sensory experience is as it should be, from music to lighting and scent. This role BUILDS RELATIONSHIPS in the community and brings exciting events to The Now. The General Manager constructs a property atmosphere so guests feel like they are seamlessly moving through the hotel rather than just checking in and out. He/she drives revenue through a distinctive approach to beverage and food offering and promotion. He/She uses their passion for the brand, their personality, and their ability to draw a crowd of loyal followers to create unique guest experiences in a vibrant environment. General Manager are up and on their feet for most of the day, mingling, and creating a BUZZY ATMOSPHERE in the hotel, while maintaining a smooth operation behind the scenes to validate that the business is in order. Oh, and guess what? All of the General Manager’s drive and know-how ultimately produces a hotel that is as profitable as it is fun – because that is what Moxy is all about.
CANDIDATE PROFILE
The ideal candidate for this role would have previous work experience in Turkey as a General Manager or Hotel Manager. In addition to local experience, it will be looked upon favorably if the candidate has Turkish and English language skill. The successful candidate will have proven experience leading hotel operations and demonstrated strong sales & marketing leadership, food & beverage flair and strong financial acumen.
Education and Experience
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
JOB SPECIFIC TASKS
Managing Moxy Operations and Department Budgets
Managing Beverage and Food Operations
Managing and Sustaining Sales and Marketing Strategy
Managing and Conducting Human Resource activities
Managing Profitability
Maintaining Revenue Management Goals
Managing Relationships with Property Stakeholders (e.g., Owner and Above Property)
