Post Sales Consultant

Ricoh Turkey

Job Description

• Execute the installation, deployment, and technical support of Ricoh software solutions in line with defined technical requirements and project plans,
• Provide installation and technical support during pre-sales Proof of Concept (POC) activities,
• Review Statements of Work (SOW) for accuracy and feasibility and perform related implementation and support activities,
• Deliver installation, configuration, and customisation services tailored to customer requirements and existing IT infrastructures,
• Participate in project and planning meetings with customers and internal stakeholders,
• Maintain and enhance technical knowledge of assigned products and solutions, attend relevant training programmes, and contribute to the adoption of new technologies within the solution portfolio,
• Participate in customer sales meetings related to assigned products and solutions, providing technical expertise and support,
• Manage the project lifecycle from the sale of assigned products through to successful implementation and deployment.

Qualifications

• Bachelor's degree in Computer Engineering, Management Information Systems, Electrical and Electronics Engineering, or a related field,
• Minimum 3-4 years of experience in IT solutions, document management, software solutions, or technical consulting,
• Knowledge of Linux-based operating systems and server environments,
• Experience in analysing customer requirements, developing solutions, and resolving technical issues,
• Strong understanding of project management processes with a customer-focused and results-oriented approach,
• Preferably knowledgeable in document management, content management, workflow automation, and print management solutions,
• Strong verbal and written communication skills,
• Advanced level of English proficiency,
• Valid Category B driving licence and active driving experience.