POSITION NAME
Commercial Aviaiton & Operation Control Center Specialist
GENERAL QUALIFICATIONS
• Minimum 3-4 years experience in related field preferably ground operations and / or commercial aviation.
• Have good written and spoken English or Russian language proficiency.
• Emphasis on teamwork and strong communication skills.
• Flight permit, slot applications experience.
• Schedule planning for airline fleet experience.
• Ready for working flexible hours on shift basis.
• For male candidates who have completed their military service.
TASK DESCRIPTION for OCC
• To ensure that the daily operation is carried out on time by working in coordination with the departments of the OCC Unit.
• Applying seasonal, individual, overflight permissions and slot submission, make necessary changes, cancellations and following / monitoring.
• To take necessary measures by acting proactively and coordinating with relevant units within the scope of disruptions. Delivery of flight schedule to necessary units.
• Coordinating passenger services; check in, boarding, refueling, catering and handling services, organizing and leading a team for all opareting airports.
TASK DESCRIPTION for COMMERCIAL
• Submitting daily reports to OCC and Commercial Manager.
• Providing, promoting, selling and managing customer requests from airlines to existing and potential customers determined by the company.
• Preparing customer offer forms, preparing presentations, following the service process and reporting the problems and monitoring the solutions.
• To follow the contracts, revisions and invoice processes of the services provided to the customers and to ensure coordination with all parties.
• Managing payments and reconciliation processes when requested by the finance department based on current agreements.
• Finding new customers / airlines to the company and coordinating with related teams.
• Establishing and developing positive and constructive relationships with customers and stakeholders and ensuring continuity.
• Preparing and implementing customer visit programs on weekly and monthly basis.
• Preparing and implementing supplier visit programs on weekly and monthly basis.
• Doing all sales activities, mailing and business development issues.
• To ensure that the operation proceeds without interruption by patiently and carefully in written and verbal coordination with all customers / stakeholders and parties, taking into account the company policies in line with the demands and guidance of the Commercial Manager.
• Advanced sales and presentation skills.
• Must be willing to develop and learn.
• Availability for domestic and international business visit.
