Patient Coordinator

Smile Uluslarası Sağlık ve Turizm Acentası Ltd Şti

We are looking for online patient coordinators.

• Promoting services on PC and over the phone.
• Superior communication skills, a friendly and professional demeanor.
• A high level of problem-solving skills.
• Targeting to improve the service standards continuously.
• Ensuring all patient questions and processing the inquiries in a timely manner.

Your key responsibilities will include: -

• Delivering outstanding patient service in all contacts with customers
• Supporting our online patients with quote requests, treatment information, and appointment confirmations
• Dealing with complaints and finding solutions for our valued patients

Key skills and experience required for this role: -

• · Excellent written and oral communication skills in the English Language
• · Ability to organize multiple simultaneous customer contacts often to tight deadlines
• · Previous customer service experience in a digital/online environment.
• · Ability to work on own initiative and as part of a team.