Product Owner

SunExpress Güneş Ekspres Havacılık A.Ş.

We are looking for Product Owner  and strong team member who will 

work in Antalya - SunExpress Headquarters.

Qualifications:

• Minimum 2-3 years’ experience with product development, service design or customer journey development from B2C business Fluent in English, written and spoken; German and/or Turkish is advantageous
• Product, Retail or Airline (Cabin Operations) knowledge
• Good knowledge of MS office products, e.g. word, excel, power point etc.
• Ability to manage a product backlog and a service/product life cycle end to end

Responsibilities:

• Creation, follow-up and reporting of measures to improve the CSIandNPS
• Creation, follow-up and and reporting of measures to improve the ancillary revenue per passenger
• Bring in ideas for new products and ensure further development of the product along the service chain with special emphasis on service quality, revenue increase, innovation, and customer satisfaction
• Building and maintaining of internal and external relationships accordingly
• Follow-up and update of department’s documents/procedures
• Responsibility for all product related topics of the ‘On Board Touch Point’