Expert Rater

TELUS International

Are you ready to take the next step in your career?

Now we are looking for Expert Raters, you will play a pivotal role in refining and enhancing AI-powered advertising systems!

Main Responsibilities

• Pioneering Innovation: Working in an evolving environment where established norms are yet to be defined.

• Resourceful Issue Resolution: Identify potential challenges and issues in ad templates, utilizing your resourcefulness and adaptability to craft effective solutions in the absence of established benchmarks.

• Self-Driven Research: Initiate and conduct independent research to gather insights, exploring uncharted territories to guide your decisions and innovations.

• Data Analysis: Analyze various datasets to identify meaningful patterns and trends.

• LLM Improvement: Collaborate with our research and development teams in experiments aimed at enhancing our Language Model (LLM).

Qualifications 

• Strong analytical skills to assess templates and identify potential issues

• Exceptional emotional intelligence, to navigate situations where disagreements arise and foster collaborative solutions

• Exceptional communication skills, both written and verbal, to effectively explain your evaluations and proposed solutions 

• Detail-oriented mindset to catch nuances and ensure accurate template annotations.

• Familiarity with annotation guidelines and best practices

• Ability to adapt to evolving processes and provide valuable insights for process improvement

Knowledge

• English B2 - Required

• Google Workspace - Intermediate

• Familiarity with ethical considerations and challenges in AI, particularly in the context of advertising

• An academic background in any social science would be a plus

Studies & Experience

• 2–3 years of experience in either; marketing, research, linguistic, content creation, writing, reporting, QA related roles or similar positions

• Understanding of data labeling, annotation, and evaluation methodologies

• Previous quality control experience is a plus

• Experience with SQL, HTML

Our Advantages

• High salary package

• Private health insurance and meal card

• Shuttle/road fee for office work

• Stable job and career development opportunities

• Dynamic and supportive team

• Flat hierarchical work order in an international structure

• Referral bonuses

About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across strategic industry verticals, including tech and games, communications and media, ecommerce and fintech, banking, financial services and insurance, healthcare, and others.