Aftersales Field Manager (Fleet)

TEMSA SKODA SABANCI ULAŞIM ARAÇLARI A.Ş

Job Description:

• Reporting to Domestic Aftersales Field Service Manager, responsible for all aftersales related coordination of key account clients within responsible region.
• To be a single point of contact of customers in order to increase coordination & customer satisfaction.
• To ensure that the company will reach its goals concerning the Quality objectives.
• Visits regularly Key Account Customers with region services & work with close relations with DPSMs in order to build up strong relations to support Aftersales operation.
• Supports to the customer complains’ resolution in the field.

Qualifications :

• Bachelor’s degree in Engineering faculties - Mechanical, Automotive or Industrial Engineering Department.
• Capable of planning and organization, having strong analytical mindset & give importance to details.
• Result-oriented & effective in problem solving.
• Interpersonal, communication, collaboration skills.
• High level of computer literacy & MS Office knowledge is required.
• Min. 2 years of professional experience esp. in Automotive Aftersales Sector, with similar responsibilities.
• Advanced level of both written & spoken English
• No travel restrictions.