Ocean Operation Representative

UPS Türkiye

• Bachelor degree preferably in Logistics, Business Administration, Economics, Foreign Trade,
• Work/internship experience
• Fluent in English
• Advanced knowledge of MS Office tools
• Strong communications skills,
• Ability to work customer- focused,
• Have teamwork skills and also have self-motivation skill,  
• Ability to work pro-active and work in multi-task,

 JOB DESCRIPTION

• Ensure all completed orders are dispatched on time,
• Dealing with customers request by responding in agreed service levels
• Organizing all transportation activities with related shipments.
• Ensuring the highest standard of customer service
• Developing and confirming schedules,
• Issue the documents for the shipments which will be exported / imported and arranges the transportation organization,
• Prepares and provides the necessary monthly & weekly reports in his/her area of responsibility
• Negotiate rates and contracts with transportation and logistics providers
• Recommend optimal transportation modes, routing, or frequency.
• Control the invoices received from the services providers (eg: customs broker, shipping agents, transporter companies, warehouses, etc) and handling the invoices to accounting department on time
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Organize shipments and communicate with the customers regarding every stage of the operation