Süreç / Proses Uzmanı

Viessmann Isı Teknikleri Tic. A.Ş.

We are looking for a Process Specialist for our company which designs living spaces for future generations and is a pioneer in the development of heating, cooling and industrial systems, will be recruited to be assigned at the Ümraniye Headquarters.

Key Accountabilities :

• Developing and implementing process improvement plans, including documenting and communicating changes to employees
  
• Conducting research and analysing data to identify opportunities for improvement in business processes or developing new methods for improving efficiency
  
• Observing workplace activities to identify opportunities for improvement in efficiency or productivity
  
• Evaluating existing processes to recommend improvements
  
• Training employees on new procedures or processes to ensure that everyone is using them correctly
  
• Developing reports about project findings or best practices for use by management
  
• Analysing costs and benefits of proposed changes to the business process to determine their overall impact on the organisation
  
• Processing the raw data from the related systems, building weekly and monthly follow-up reports
  
• Interpretation the data, present it to technical/sales stakeholders in line with the strategic goals of the company
  
• To contribute to projects that increase efficiency, sales and profitability
  
• Analysing the report / dashboard needs of the business units, projecting these needs, transferring them to the relevant units, ensuring that the necessary development and tests are carried out
  
• Control that the data is up-to-date, complete, accurate and consistent with accurate report techniques and performing necessary corrective and preventive actions
• Determining performance indicators (KPI) that will enable process analysis and improve processes and develop application / control / analysis / reporting methods 

Technical / Professional Expertise :

• Bachelor’s degree from the Universities (Industrial engineer, statistics, Business Engineering) or related fields
• 3+ years experience in process improvement or business process management
• Strong analytical skills and experience with process mapping tools
• Excellent project management skills
• Ability to work independently and with a team
• Experience with enterprise resource planning (ERP) or customer relationship management (CRM) systems
• Experience leading and facilitating workshops
• Well disciplined, planning, and the ability to follow advanced
• Good written and verbal communication skills
• Excellent knowledge of MS Office
• Analytical and reporting skills
• Written and presentation skills in English