keyboard_arrow_down
Bursa
İş Yerinde
İş Yerinde
11 gün önce
yayınlandı
Job Type
Full-Time
Position Level
Specialist
Department
IT
IT
Application Count
0-50 application
Job Type
Full-Time
Position Level
Specialist
Application Count
0-50 application
Department
IT
QUALIFICATIONS AND JOB DESCRIPTION
- Assembling the HW configuration of active elements of the network and internal firewalls (Switches, supervisors, wireless controllers, access points, firewalls etc.)
- Administration and operation of network and network security services (wired and wireless)
- Firmware upgrades
- Configuration and administration of network (incl. Wi-Fi) and security devices
- Setting and managing VLANs
- Setting and managing network according to customer NAC requirements (wired and wireless)
- Monitoring the availability of external connections (incl. intersite connections)
- 2nd level support
- Escalation cases to the ext. partner
- Ensuring backup of configurations
- Supervising the operation (daily monitoring, log analysis, etc.)
- Troubleshooting, diagnosis
- Support in troubleshooting and diagnosis of workstations and laptops
- Support and contribution with IS team members in troubleshooting and diagnosis of IS related issues
- Restoring, reconfiguration of devices
- Modifications, improvements according to customer requests, other project activities implying modification of the network or security
- Supporting the alert systems based on e-mail (or SMS) and on-line monitoring
- Deployment of customer security projects
- Making an inventory / survey of the IT services and devices ==> documentation, risk management plan
- HW maintenance for switches,
- Consultative assistance
- Contribution and support in any IT audit
- Complance of security rules and NDA
- Incidents analysis according to customer rules (PDCA, QRQC)
- Using ticketing system, indicators and follow-ups
- Documentation
- DRP and DRP tests, tests reports
- Managing internal firewall (clusters - also via manager interface)
- Contribution in installation of IP phones system in all locations
- Coming: replacing APs with new ones on all sites
One of the leading brands in its industry, Webhelp designs and manages human-oriented customer experiences in today's digital world. Providing service with more than 120 thousand employees in 60 countries around the world, Webhelp continues to make a difference in customer service management and experience with more than 14 thousand employees in 7 cities in Turkey, mainly Istanbul, Izmir, Ankara and Van.
JOB DESCRIPTION
Preferred Candidate
2 - 7 years of experience
Bachelor’s(Graduate)
Network Destek Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Network Destek Uzmanı Network Destek Uzmanı Maaşları Network Destek Uzmanı Nasıl Olunur? Network Destek Uzmanı Nedir? Network Destek Uzmanı İş İlanları
Hakkımızda
İnsani deneyimler yaratıyor ve iş çözümlerine şekil veriyoruz Dünyanın en heyecan verici markalarına kalıcı değerler yaratmak için zengin bir müşteri
Şirket Sayfasına GitYan Haklar
Servis, Prim, Yemekhane.
Webhelp Türkiye İş İlanları
Network Destek Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Network Destek Uzmanı Network Destek Uzmanı Maaşları Network Destek Uzmanı Nasıl Olunur? Network Destek Uzmanı Nedir? Network Destek Uzmanı İş İlanları