ATOS 

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http://www.atosorigin.com

Atos

Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid.



 



ATOS İş İlanları


Açık pozisyon sayısı: 3
Pozisyon Şehir/Ülke Firma Adı
Support Manager Ordu ATOS
Support ManagerATOS
Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Business & Platform Solutions, Infrastructure & Data Management, Business Process Outsourcing, Big Data & Cyber-security solutions. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.Minimum 5 years experience, including 2 years of progressively responsible call center management experienceExcellent comment in written and oral communication skills in EnglishBachelor’s degree in business-related field or equivalent experienceEntrepreneurial Spirit; Strategic Judgement; Initiative; Result and Quality Orientation;Customer Focus; Professional Ethics; Team Work, Analytical Knowledge of customer service techniques and negotiation skills, as well as excellent organizational skillsExcellent computer skills Completed military service (for male candidates) Behavioral Skills / AO Competency Model Client Focus·         Proactively seeks customer feedback and takes appropriate action·         Proactively approaches the customer for feedback ·         Always considers the impact of decisions and actions on the customer·         Perceives issues from the point of view of the customer, is pro-active and raises different options, exceeding the customer expectations·         Effectively manages customer expectations Team Working·         Ensures that all team members have the opportunity to contribute;·         Takes ownership and follows through on team decisions and actions;·         Calls team members to account, even in complex or sensitive situations;·         Facilitates discussion and compromise to establish agreed decisions and actions;·         Effectively motivates other members of the team. Flexibility·         Adapts to changing circumstances and new information that impacts goals and plans;·         Can play several different roles simultaneously according to the specific situation;·         Smoothly adapts way of working to a new (customer) environment; ·         Experiments with new ways of doing things; ·         Takes a positive approach to dealing with change. Creativity·         Adapts existing solutions for new problems of situations;·         Makes realistic decisions about the best solution to pursue;·         Produces unique or imaginative responses to a problem;·         Demonstrates a personal ability to apply creativity in problem solving;·         Discusses different aspects of the problems to bring more structure in complex situations;·         Has the capability to present a clear business caseOther Knowledge & Skills·         Adequate understanding of the Business Processes and procedures relevant for the SSC, including the RACI table (BPR).·         Understanding of the local organizational structure.
Sürekli / Tam zamanlı        İlan Detayı
Service Delivery Manager İstanbul(Asya) ATOS
Service Delivery ManagerATOS
Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Business & Platform Solutions, Infrastructure & Data Management, Business Process Outsourcing, Big Data & Cyber-security solutions. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.·         Minimum 5 years of Service Delivery Management or Operational Management experience·         Preferrably excellent comment in written and oral communication skills in English·         Preferrably licence Degree in Industrial or Computer Engineering or Electronics Engineering·         PMP certification is an asset·         Entrepreneurial Spirit; Strategic Judgement; Initiative; Result and Quality Orientation;·         Customer Focus; Professional Ethics; Team Work
Sürekli / Tam zamanlı        İlan Detayı
Çağrı Merkezi Süpervizörü Ordu ATOS
Çağrı Merkezi SüpervizörüATOS
Atos, yıllık yaklaşık 12 milyar euro cirosu ve 72 ülkede 100 bin çalışanıyla dijital hizmet alanında lider uluslararası bir IT hizmetleri firması olmayı sürdürmektedir. Dünya çapında bir müşteri portföyünü yöneten Atos, danışmanlık ve sistem entegrasyonu, yönetilen hizmetler (managed services) ve dışkaynaklı hizmetler (BPO), bulut bilişim, büyük veri ve siber güvenlik konularında hizmet ve çözüm sunarken, aynı zamanda kendi alanında Avrupa lideri olan Worldline aracılığıyla da ödeme ve işlem hizmetleri sağlamaktadır. Atos, teknoloji alanındaki uzmanlığı ve sektörel bilgi birikimiyle, savunma, üretim, finans, sağlık, perakende, medya, kamu telekom ve lojistik başta olmak üzere çok farklı sayıda sektörden şirketlere hizmet ve çözüm sunmaktadır.İş teknolojileri alanına odaklanan Atos, müşterilerinin geleceğin şirketlerini yaratma sürecinde en yakın iş ortağı olmayı amaçlar. 2002 yılından bu yana Olimpiyat ve Paralimpik Oyunları’nın dünya çapında bilgi teknolojileri iş ortağı olan grup, “Euronext Paris” piyasası listesinde de yer almaktadır. Atos çatısı altında, Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unifiy ve Worldline markaları faaliyet göstermektedir.Atos Türkiye, sistem entegratörü ve hizmet sağlayıcı kimlikleriyle, global deneyim ve stratejilerine paralel olarak toplam 500 çalışanıyla yönetilen hizmetler (managed services), dışkaynaklı hizmetler (BPO), danışmanlık ve sistem entegrasyonu ve büyük veri ve güvenlik alanlarında uçtan uca yenilikçi IT hizmetleri sunmaktadır. Kartal, Maslak, Ankara, Düzce ve Ordu lokasyonlarında faaliyet gösteren Atos Türkiye, aynı zamanda yaklaşık 1.100 müşteri temsilcisiyle başta finans ve telekom olmak üzere, farklı sektörlerden büyük yerel ve global firmalara çağrı merkezi hizmetleri vermektedir.Tercihen 4 yıllık üniversite mezunu Çağrı merkezi iş süreçlerini iyi derecede bilen ve uygulamış olan Büyük ekip yönetimi tecrübesine sahip ve çağrı merkezi sektöründe en az 3 sene deneyimli olanAnalitik, Sonuç ve kalite odaklı, iletişim becerisi yüksek ,takım oyuncusu ve müşteri odaklıAskerlik engeli olmayan
Sürekli / Tam zamanlı        İlan Detayı