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Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid.


ATOS İş İlanları

Açık pozisyon sayısı: 1
Pozisyon Şehir/Ülke Firma Adı
Müşteri Hizmetleri Elemanı İstanbul(Asya) ATOS
Müşteri Hizmetleri ElemanıATOS
Hungarian speaking IT-Technical Specialist Position Summary:This position requires a motivated and well-rounded IT professional with exceptional problem-solving and trouble-shooting skills and a strength in multi-tasking. Responsibilities of this role will be very dynamic in nature, providing the opportunity for constant learning and challenge across all disciplines of IT. This position requires the application of systems analysis techniques and procedures, including consulting with users to determine hardware, software or system functional specifications.Job Responsibilities: · Coordinates, diagnoses and troubleshoots incoming employee calls.· Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access.· Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.· Provides case status updates to management and end-users.· Supports and maintains effective relationships with users.· Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support. 
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