Asst. Manager, Property Management (Residences)

Emaar Türkiye

Scope:

The Asst. Manager, Property Management (Residences) is responsible for the management of residential units of Emaar Square Project via;

• Interfacing with residents on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Controlling all services provided in common areas, monitoring and managing the daily operation of common areas, social facilities and infrastructure and working to improve the quality of services.
• Fostering employee commitment to providing excellent service, participating in meetings and models desired service behaviors in all interactions with residents and employees.

Principal Accountabilities

• Plans, organises, implements and controls work procedures, schedules and maintenance programs to be followed by department supervisors / personnel to ensure each plan is delivered as targeted & established standards are met.
• Provides technical guidance and assistance to the various facility maintenance supervisors and personnel under their control.
• Prepares plan for purchase of facilities maintenance vehicles, equipment & spare parts for referral to supervisor & purchasing department.
• Prepares facility management department’s annual operating & capital budgets and ensures that it is being adhered to ensure cost effectiveness and competitiveness.
• Prepares necessary Tender documents for the various services that the company wishes to outsource, liases with Purchasing Department in evaluating tender bids received and recommending award.
• Supports development of the Facilities Management Department within the approved budgetary guidelines by identifying & prioritising the needs for manpower and equipment for allocated properties.
• Supports in implementing the company's property management plan and strategy successfully and optimise costs to ensure adherence to plans.

Qualifications & Experience

• Bachelor's Degree (Business Administration, Tourism or Hotel Management is preferred)
• Good communication skills & Proficiency in Turkish and English.
• Min. 5 years of experience in Property Management or hotels in similar jobs.
• Residence projects experience is preferred.