Customer Service Specialist

OOCL Gemi Acenteliği Hizmetleri ve Ticaret A.Ş.

•  Bachelor’s degree from reputable universities preferable in Maritime Faculty.
•  Min 2 years work experience
•  Excellent command of both written and spoken English
•  Strong computer skill , good command of MS office applications 
•  Hard working, proactive and having multitasking skills
•  Strong communication skills ( oral and written , superb telephone skills are a must )  and teamwork spirit
•  Open-minded, self-learner and flexible for change
•  Able to work under pressure
•  No military obligation for male candidates

İŞ TANIMI

• Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
• Built strong relationship with customers
• Work closely with other departments
• Documenting: Bill of Lading , D/O , Invoice etc ….