QUALIFICATIONS AND JOB DESCRIPTION
Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.
- An exceptional opportunity to join our high-profile hotel in Istanbul.
- The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
- Be a part of the highly experienced team.
Key accountabilities - To perform a friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
- To perform pre-service and after-service procedures as per standard.
- To understand and accurately follow the standard of taking reservations.
- Making sure to use the telephone etiquette and following the standards during all external and internal calls.
- To understand all food and beverage menus and operating hours of each restaurant.
- To utilize the POS system as per policies and procedure in place to find existing guest profiles.
- To observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
General requirements - Knowledge of using the restaurant reservation systems.
- Good organization skills & Time management.
- Minimum 2 years’ experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone).
- Degree or Diploma in hotel management.
- Understanding of food and beverage knowledge.
- Caring for team and guests and excellent communication skills.
- Excellent collaboration skills with others.
We would be delighted to receive your CV and will liaise directly with suitable applicants.