İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Technology
Technology
Application Count
0-50 application
Job Type
Full-Time
Position Level
Specialist
Application Count
0-50 application
Department
Technology
QUALIFICATIONS AND JOB DESCRIPTION
- Degree qualified in an Engineering or a Science discipline
- Experience of Voip operation activities on multi-vendor environment such as Cisco, Veraz/Dialogic, Netcentrex/Comverse, AcmePacket , Nextone
- Deep understanding of voice & communication basics and voip protocols like SIP, H323, SS7, MGCP, etc.
- Understanding of billing methods and common knowledge on billing systems (MIND)
- Understanding of network infrastructures, application and transport layer
- Ability to troubleshoot problems on IP networks , taking traces and network captures
- Basic understanding of network security
- Basic shell scripting knowledge
- Strong analytical deduction
- Extensive problem solving
- Team working
- Strong relationship
İŞ TANIMI
- Take necessary actions to prevent possible problems in Voice Services core equipments.
- Solve problems that might occur on these systems working in cooperation with vendors, outsource companies and other teams in Vodafone.
- Follow capacity of voice services equipments and take necessary actions to increase/decrease capacity when required.
- Maintain security of equipments working in cooperation with security related teams in Vodafone.
- Attend operations on the equipments for fixing issues and keeping updated with new features
- Prepare documentation of equipments and services according to company policies
- Prepare documentation, presentation and training about voice services to team members, other Vodafone teams, customers, partners and other 3rd parties when required
- Attend customer meetings with sales teams when required
- Provide 2nd & 3rd level support to customer problems which are not solved by 1st level operations and 2nd level customer support teams.
- Use management tools and self-developed scripts to
- follow and report problems/capacity on the infrastructure
- develop proactive and reactive problem solution methods
- Follow technology to understand and be able to implement new voice based services.
- Attend seminars, conferences and other activities about new technology, software&hardware related to voice services.
- Attend tests of new equipments and platforms to be able to take responsibility for operation.
- Help activation of customer services by completing configuration on core platforms.
- Setup & maintain interconnections with other operators.
Preferred Candidate
Teknoloji Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknoloji Uzmanı Teknoloji Uzmanı Maaşları Teknoloji Uzmanı Nasıl Olunur? Teknoloji Uzmanı Nedir? Teknoloji Uzmanı İş İlanlarıHakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiTeknoloji Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknoloji Uzmanı Teknoloji Uzmanı Maaşları Teknoloji Uzmanı Nasıl Olunur? Teknoloji Uzmanı Nedir? Teknoloji Uzmanı İş İlanları