Multi-Channel & Project Manager

MediaMarkt Türkiye

• Bachelor degree from the related departments,
• Having wide range experience in Multichannel marketing (retail sector is preferable),
• Good commond of English (both written and spoken),
• Project management experience is preferable,
• Experience in coordination, planning, feasibility calculation and reporting,
• Strong desire and ability to train and mentor team members, relevant business partners and stores.

İŞ TANIMI

• Being responsible for the multichannel projects and realizing the projects in commercial point of view,
• Coordinating IT Team, Project Department and Stores during the implementation of the projects,
• Determining and following the employees in charge of the related Projects,
• Training and evaluating the teams in the stores for the related topics,
• Determining the Project KPIs in line of company HR procedures and performance criteria,
• Originating and updating related reports for the Multichannel Projects to share related Project partners,
• Responsible for the performance management and improvement of “online shopping via store delivery project (Pick-up)”,
• Coordinating the related internal partners ( Stores ,E-Commerce and Category Management teams) of the Pick-up to maintain the operational effectiveness,
• Realizing the Multi-Channel practices both on the stores and e-shop (kiosk, jet delivery, tablet etc.),
• Having responsible for the Multichannel Customer Experience.