İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Technology
Technology
Application Count
125 application
Job Type
Full-Time
Position Level
Specialist
Application Count
125 application
Department
Technology
QUALIFICATIONS AND JOB DESCRIPTION
- Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science
- Fluent English
- Excellent Problem solving skills
- Good Troubleshooting Skills
- Good Team Work and Interpersonal Skills
- Good communication skills
- At least 2 years hands on experience in related departments
- Deep Understanding of network security, including FireWall, VPN and IPS, etc
- Deep Understanding & troubleshooting of TCP, UDP, IP, and IP addressing / subnet masking / design
- Good understanding of IPS, IDS, Load Balancer,
- Good understanding of Unix, Windows, Network Security
- Basic understanding of Routing protocols (BGP, OSPF; ISIS,EIGRP)
- Certification or accreditation in CCNA,CCSA, CCSE, FNSE
- Analytical thinking
İŞ TANIMI
We are seeking a Managed Security Services Operations Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Managed Security Services Operations Sn.Expert of Vodafone Turkey.Managed Security Services Operations Senior Specialist is accountable for managing all of the corporate customer security equipments (Checkpoint, Pix, Asa, Juniper, Fortigate, Palo Alto etc), security services (Websense,proxy,Ips,ssl vpn) and resolving customer incidents or requests during the daily operations.
- Accountable for resolving corporate customer incidents occurred on VFNET Core Security Devices (Shared Vfnet Firewalls,IPS,DDos guard,APT devices etc.)
- Accountable for resolving corporate customer incidents by configuring Customer security Equipments
- To response customer incident tickets on Service Desk within agreed KPI’s
- To resolve customer incident tickets on Service Desk within agreed KPI’s
- To make customer request tickets on security systems approved by authorised personnel on Service Desk within agreed KPI’s
- To make root cause analysis and ensure permanent solutions for each ticket
- Accountable for managing and operating all of the customer firewall devices (checkpoints, Juniper, Cisco, Fortigate, Palo Alto etc.). To ensure to have best service quality level defined in KPI’s
- Accountable for managing and operating of the customer shared and dedicated websense, proxy and Sslvpn services
- To inform and escalate core security device/system problems to third level teams
- Accountable for designing, planning, implementing and operating of the big corporate customer’s security services
- To work at customer side in case of urgent customer problems if necessary
- To take initiative to make new design If a design problem is realized during the fault management process. To trigger sales executive in order to start new process
- Accountable for following new technologies in order to reach best service level and quality
Preferred Candidate
Teknoloji Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknoloji Uzmanı Teknoloji Uzmanı Maaşları Teknoloji Uzmanı Nasıl Olunur? Teknoloji Uzmanı Nedir? Teknoloji Uzmanı İş İlanlarıHakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiTeknoloji Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknoloji Uzmanı Teknoloji Uzmanı Maaşları Teknoloji Uzmanı Nasıl Olunur? Teknoloji Uzmanı Nedir? Teknoloji Uzmanı İş İlanları