ITI Business Service Engineer

Mercedes-Benz Türk A.Ş.

• Bachelor’s degree in engineering or related fields.
• Knowledge and 3 years experiencere garding IT network with factory and production environments.
• Knowledge and 3 years experience on Service & Demand Management, Microsoft Windows Serverand Client Product Family.
• Must be enthusiastic about new technologies and devices.
• Knowledge of operational procedures, security rules  and Datacenter operations
• Strong communication and problem solving skills
• Good communication skills in English ismust , German is a plus
• No military obligation for male candidates

İŞ TANIMI

• Will beresponsible for Demand & Service Management of ITservices and devices in Aksaray
• Provides (plan and build) IT Infrastructure and Operations (ITI) services based on enterprise architecture guidelines, principles and rules, enabling specific business & IT partner oriented solution architectures.
• Will be responsible for Hardware Portfolio Design and Budget Estimation for ITdevices @Factory
• Continuously stay in contact with Istanbul central team to enable newest products/services in Aksaray
• Provide bluePC Support in the production area
• Manage troubleshooting and resolution of infrastructure outages and security incident response.
• Strong functional reporting to ITI management team in Istanbul