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İlan yayından kaldırılmıştır
Kocaeli(Gebze), İstanbul(Asya)
İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Customer Services / Call Cen...
Customer Services / Call...
Application Count
127 application
Job Type
Full-Time
Position Level
Specialist
Application Count
127 application
Department
Customer Services / Call Cente...
QUALIFICATIONS AND JOB DESCRIPTION
- University degree in a related field,
- Min.2 years’ experience in a similar customer service role within Logistics and Automotive industry
- Excellent customer orientated communication skills, diplomatic and sensitive when serving customers of a different mentality and culture,
- Strong negotiation skills,
- Analytical skills and good numerical assessment of data,
- Must be extremely flexible, self-organized and able to work under pressure,
- Strong Command of English is required
- Results oriented, goal aligned approach
- No military service obligation for male candidates,
- No restrictions to travel
İŞ TANIMI
Customer Representative acts as a local country representative to ensure local support and training for new and existing customers and improving customer satisfaction and loyalty as well as solving of escalated invoice, audit and open dept disputes.• Build and keep strong relationship to relevant contacts at local management and operational level at customers and retain customers
• Execute visit plans at all non-Key accounts in region
• Support of national and international Key Account Managers by executing agreed group action plans for new Supplier implementations
• Support of agreed Business plans to roll out new functionalities to customers
• Support Representation on fairs and in Automotive organizations
• Execute Customer Training levels & ad hoc Support of Customers
• Support Supply Chain related topics to optimize order behaviour or collection frequencies
• Leverage contacts and leads to be share with the Sales team for new customer opportunities
• Maintain Service relevant data in CRM system.
• Support improvement initiatives & projects
• Plan, organize and execute local Customer Days to improve brand image, foster customer communities, identify Sales leads and promote CHEP innovation programs
• Agree execution of audits if in dispute
• Negotiate escalation Audits plans to minimize losses
• Negotiate, train and support customer on solutions of disputes
Preferred Candidate
More than 2 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Completed
Class B
Müşteri İlişkileri Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri İlişkileri Temsilcisi İş İlanları
Hakkımızda
CHEP; 54 ülkede, 14.000 çalışanı ve 275 milyondan fazla paletlik dolaşım ağı ile hızlı tüketim ürünleri, gıda, içecek, üretim ve perakende sektörlerin
Şirket Sayfasına GitYan Haklar
Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Hayat Sigortası.
Müşteri İlişkileri Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri İlişkileri Temsilcisi İş İlanları