keyboard_arrow_down
warning
İlan yayından kaldırılmıştır
İstanbul(Asya)
İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Public Relations
Public Relations
Redirection Count
256 redirection
Job Type
Full-Time
Position Level
Specialist
Redirection Count
256 redirection
Department
Public Relations
QUALIFICATIONS AND JOB DESCRIPTION
• University degree
• Minimum 3 years experience in similar positions preferably in Customer Service
• Fluent in English
• Proficiency in MS Office applications
• Strong project management skills
• A working knowledge of technology (databases, telecommunications, social media).
• A working knowledge of market research/CMI (Consumer Market Insight).
• Preferably no military obligation for male candidates
• Maximize consumer satisfaction by the effective management of all consumer contacts
• Understanding consumer needs and expectations
• Building consumer loyalty and enhancing the company’s reputation
• Introduction and implementation of any/all company policies relevant to consumer protection, effective interaction and service
• Implement the business engagement processes (E.g. Go to Market Quality, Brand, Legal processes)
• Monitoring engagement standards
• Support the local Consumer Insight process
• Responsible for reporting local market CEC needs
• Support of promotional activities and brand external partners
• Management and support of customer interaction
• Management of interaction with regulatory and other industry relevant authorities
• Support and manage interaction with relevant professional and industry organizations
• Liaise between the business and third party to ensure effective communication during crisis management.
• Minimum 3 years experience in similar positions preferably in Customer Service
• Fluent in English
• Proficiency in MS Office applications
• Strong project management skills
• A working knowledge of technology (databases, telecommunications, social media).
• A working knowledge of market research/CMI (Consumer Market Insight).
• Preferably no military obligation for male candidates
İŞ TANIMI
• Report and manage the operating standards• Maximize consumer satisfaction by the effective management of all consumer contacts
• Understanding consumer needs and expectations
• Building consumer loyalty and enhancing the company’s reputation
• Introduction and implementation of any/all company policies relevant to consumer protection, effective interaction and service
• Implement the business engagement processes (E.g. Go to Market Quality, Brand, Legal processes)
• Monitoring engagement standards
• Support the local Consumer Insight process
• Responsible for reporting local market CEC needs
• Support of promotional activities and brand external partners
• Management and support of customer interaction
• Management of interaction with regulatory and other industry relevant authorities
• Support and manage interaction with relevant professional and industry organizations
• Liaise between the business and third party to ensure effective communication during crisis management.
Preferred Candidate
More than 3 years of experience
Bachelor’s(Graduate), Master’s(Graduate), Doctorate(Graduate)
Müşteri Hizmetleri Koordinatörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Koordinatörü Müşteri Hizmetleri Koordinatörü Maaşları Müşteri Hizmetleri Koordinatörü Nasıl Olunur? Müşteri Hizmetleri Koordinatörü Nedir? Müşteri Hizmetleri Koordinatörü İş İlanları
Hakkımızda
Unilever’in geçmişi, 1860’lı yıllara kadar uzanan Margarine Unie ile İngiliz sabun şirketi Lever Brothers’ın 1930 yılında birleşmesine kadar uzanıyor.
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiMüşteri Hizmetleri Koordinatörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Koordinatörü Müşteri Hizmetleri Koordinatörü Maaşları Müşteri Hizmetleri Koordinatörü Nasıl Olunur? Müşteri Hizmetleri Koordinatörü Nedir? Müşteri Hizmetleri Koordinatörü İş İlanları