İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Information Technology
Information Technology
Application Count
262 application
Job Type
Full-Time
Position Level
Specialist
Application Count
262 application
Department
Information Technology
QUALIFICATIONS AND JOB DESCRIPTION
Vodafone is the leading mobile telecommunications company in the world, with more than 315 million customers worldwide and presence in over 30 countries. Vodafone entered the Turkish market in 2006, and is continuing its investment in the country and its operations with great success.
- Degree in Computer Engineering, Electronics Engineering,Telecommunications Engineering, Management Information Systems, Mathematical Engineering, Industrial Engineering and related Information Technologies.
- Information Technologies,
- Relational Databases,
- Object Oriented Technologies
- Good understanding of the Telecommunications Business
- Understanding of Billing Services.
İŞ TANIMI
We are seeking a IT Incident Management Specialist with the will and ambition to work in IT Incident Management Function, reporting IT Incident Management Manager of Vodafone Turkey.
- Responsible for measurement of the Billing Services quality KPIs.
- Work with the software development team for prioritization of Defect.
- Work with other Service Owners for solution of defects.
- Tracks & reviews Service deliverables.
- Tracking and logging related activities on issue tracking tool.
- Ensure that projects and services can be delivered within committed functionality and performance criteria.
- Provide immediate solutions to complex problems or suggest interim solution if it requires detailed examination.
- Do the troubleshooting.
- Mentoring and guiding less experienced specialists to improve their skills and vision.
- Coordinate the activities of less experienced specialists (task management)
- Works with no supervision
- Research new technologies to improve service quality and flexibility
- Contribute creative ideas to the development,TAD and Test groups.
- Investigate new technologies and share knowledge and experience with other teams.
Preferred Candidate
Teknik Destek Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknik Destek Mühendisi Teknik Destek Mühendisi Maaşları Teknik Destek Mühendisi Nasıl Olunur? Teknik Destek Mühendisi Nedir? Teknik Destek Mühendisi İş İlanlarıHakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiTeknik Destek Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknik Destek Mühendisi Teknik Destek Mühendisi Maaşları Teknik Destek Mühendisi Nasıl Olunur? Teknik Destek Mühendisi Nedir? Teknik Destek Mühendisi İş İlanları