Assistant Banquet Service Manager

ALEM GAYRİMENKUL YATIRIM VE TURİZM ANONİM ŞİRKETİ

We are looking for a motivated and detail-oriented Assistant Banquet Service Manager to join our Food & Beverage team at Kocataş Mansions Istanbul. The ideal candidate will support the Banquet Service Director in planning, organizing, and delivering high-quality service for events, meetings, and banquets while ensuring excellent guest satisfaction and smooth operations.

Key Responsibilities

• Assist in managing daily banquet operations including meetings, conferences, weddings, and special events
• Coordinate with the kitchen, sales, and operations teams to ensure successful event execution
• Supervise banquet service staff and ensure high standards of service and presentation
• Support event setup, service flow, and breakdown operations
• Ensure all guest requests are handled promptly and professionally
• Maintain service standards in accordance with hotel policies and luxury hospitality expectations
• Assist with scheduling, training, and motivating the banquet service team
• Monitor cleanliness, safety, and organization of banquet areas
• Support inventory control and banquet equipment management

Qualifications

• Previous experience in banquet operations or food & beverage service (luxury hotel experience preferred)
• Minimum 2–3 years of experience in a supervisory role is an advantage
• Strong leadership, communication, and organizational skills
• Ability to work in a fast-paced hospitality environment
• Excellent guest service and problem-solving skills
• Fluent in English