Engineer - Customer Care

Arçelik

• Bachelor's Degree in a related department,
• Excellent verbal and written skills in English,
• Thinking broadly about business,
• Understanding needs of the market & customer,
• Having the desire to do outstanding jobs,
• Recognizing and understanding emotions of other people,
• Listening different perspectives and showing flexibility,
• Building collaboration,
• Clear in communicating thoughts and ideas.

The position is located in Çayırova.

İŞ TANIMI

Arçelik Pazarlama A.Ş. is looking for an Engineer - Customer Care who will work for Customer Services Directorate.        

• Planning and monitoring regional activities with regard to consumer satisfaction
• Visiting authorized dealers and authorized services and solving their problems
• Controlling authorized service centers within the boundaries of the region to oversee their compliance with company procedures and service standards
• Controlling pay - benefits of the authorized services
• Reporting all activities to the administrator in the region.