Technical Services Support Specialist (Italian)

ARKEL Elektrik Elektronik San. ve Tic. A.Ş.

About Us

Founded in 1998, our company is one of Türkiye’s leading and pioneering firms in the elevator technologies industry. As Arkel, we develop and manufacture control boards, control panels, drives, emergency rescue systems, and a wide range of electronic solutions for the elevator sector. With our strong R&D infrastructure and innovative approach, we operate on a global scale through our operations in Türkiye, Spain, Germany, and India.

We are looking for a Italian speaking "Technical Services Support Specialist" to join our Technical Services Department.

What We're Looking For

• Bachelor degree, preferably graduated from Electric, Electronics or Mechanical Engineering,
• Good command of Italian-English and Turkish (both verbal and written)   
• Also, knowledge of Turkish language will be an advantage
• Advanced user of MS Office and ERP applications,
• Good planning and organization skills, analytical, customer-oriented, team player,
• Strong communication and presentation skills,  
• No travel restrictions,
• Valid driving license,
• Resident in Istanbul Asia side.

Role and Responsibilities

• Answering e-mails, messaging and / or online calls via the Whatsapp line, generating solutions to customers' requests, problems and complaints,
• If needed Arkel customers will be supported in job side to solve technical problems,
• If Arkel needs technical information for their customer candidates will join in international exhibitions.