Restaurant Manager

BİBLOS ALAÇATI TURİZM YATIRIMLARI A.Ş. - Biblos Resort Alaçatı

QUALIFICATIONS AND JOB DESCRIPTION

Overview

A unique candidate to be the most preferred resort in the Aegean for all seasons…

BIBLOS Resort in Alacati, Izmir, on the Aegean Coast, with a perfect vista… an exemplary architecture where luxury and nature are blended harmoniously for true relaxation… suites designed with impeccably refined taste… a beach with white sand that soothes your skin… coconut and olive trees casting delicate shadows on fresh water and sea water pools…  a cuisine for the most discerning palate… and a well-versed staff to serve you in the best possible way… in short; treating our guests like we’d like to be treated… this is our guiding principle at BIBLOS Resort…

We are looking for an “Restaurant Manager” who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills.

The “Restaurant Manager”responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards. You will deliver a high-quality menu and motivate our staff to provide excellent guest service. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and guests have pleasant dining experiences.

Key Responsibilities

·        Ensure high quality guest service in his/her area; is highly visible and actively participates in service; assists in taking and serving orders.

·        Maximize revenue by effective table management and up-selling implementations; plans for additional resources during high volume periods.

·        Engage in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.

·        Provide genuine hospitality and recognition, acts as host/hostess in the work area. Promote resort services and products.

·        Plan and execute events; proposes menus and wine recommendations to event organizers.

·        Take ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur.

·        Is seen as actively developing his/her culinary and wine knowledge; Conducts regular food and wine tastings for employees; instills excitement and passion for international cuisines and wines in his/her team.

·         Attending regular operational meetings to ensure effective coordination and partnership between departments.

·         Conduct daily staff meeting to set the daily targets.

·        Inspect and ensure the work area is in good physical repair; reports defects and ensures timely rectification.

·        Perform pre- and post-service checks; ensures subordinates are immaculately groomed and aware of daily specials and promotional offers.

·        Ensure all resources for and efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.

·        Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented.

·        Assist the department head in sales and marketing activities, conducts and evaluates routine sales analysis and competitive pricing surveys; keeps abreast of F&B trends and new developments in the market.

·         Conduct routine maintenance and housekeeping inspections.

Qualifications

·        BSc degree in Business Administration, Economics and/or Hospitality Management,

·        Proven 5 years of work experience as a Restaurant Manager, luxury segment resort hotel experience is a plus,

·         Excellent command of written and spoken at least one foreign language (preferably English),

·        Extensive F&B knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff as well as a well-developed interest in food and wines; has undergone professional training in food and wine knowledge,

·         Good ability to use Micros sales and order management system as well as MS Office (Excel, Word and Power Point) programs, Materials Control (MC) knowledge is a plus,

·         Ability to prepare reports, analysis and presentations and to interpret them and take necessary actions in the field,

·        Strong leadership, motivational and people skills

·         Possessing business acumen, well developed guest PR skills and personal flair

·         Sharp financial management skills

·        Administrative and interpersonal skills are a must

·         Team player & self-motivated

Biblos Resort Alacati provides staff house benefit for the employees from other cities.