Procurement Program Specialist (Paas)

CONCENTRİX MÜŞTERİ HİZMETLERİ ANONİM ŞİRKETİ

Experience the power of a revolutionary career!

We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.

We take pride in being recognized year-round with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture.”

Qualifications

• 4–5 years of experience in project/program management&procurement, with demonstrated ownership of KPI tracking, governance, or performance management.
• Strong understanding of procurement processes, performance frameworks, SLAs/KPIs, and continuous improvement methodologies.
• Fluency in English is essential.
• Results-oriented mindset with strong execution discipline, ability to act quickly, and a collaborative team player approach.
• Excellent communication and stakeholder/supplier management skills, including the ability to influence and drive accountability.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Advanced proficiency in MS Office (especially Excel, PowerPoint, and data-tracking tools).

Job Description

• Support the PaaS Program Delivery Manager in managing PaaS(Procurement as a Service) program deliverables and ensuring alignment with strategic objectives
• Coordinate effectively between suppliers and internal stakeholders to ensure smooth execution of procurement programs
• Lead the tracking of program activities, milestones, KPIs, and deliverables; provide structured progress updates, performance dashboards, and deviation analyses.
• Support contract management processes, monitor SLA/KPI compliance, and ensure timely escalation and resolution of performance gaps.
• Manage stakeholder and supplier relationships, fostering collaboration and trust
• Contribute to procurement performance management cycles, including KPI reporting structure, monitoring, and continuous improvement actions.
• Identify program risks based on data insights, propose mitigation actions, and support decision-making through structured risk tracking.
• Drive process optimization, standardization, and efficiency-improvement initiatives to enhance operational performance across the PaaS program.