Stajer Aday Mühendis

DEDIENNE AEROSPACE HAVACILIK HİZMETLERİ ANONİM ŞİRKETİ

Location: DEDIENNE AEROSPACE – ISTANBUL, TÜRKİYE

Job Title: Customer Services Engineering Intern

Job Type: Internship

Department: Services

About the Company

DEDIENNE AEROSPACE is a world leader in design, manufacturing and maintenance of aeronautical tooling. For more than 50 years, our products have demonstrated our expertise, quality of service and technique, all at the cutting edge of industrial performance, in order to provide maximum satisfaction to our customers (aircraft manufacturers, engine manufacturers, MRO companies, leasers, and others).

DEDIENNE AEROSPACE is an international company that operates on every continent and close to its customers, ensuring proximity and a high-quality after-sales service in locations such as Miami, Cincinnati, Querétaro, Dubai, Singapore, Zhuhai, Shanghai, Derby, Doha, Istanbul, Jeddah, Toulouse, Paris and many more locations worldwide. The diverse range of licenses acquired (e.g. with manufacturers of engines, aircraft and equipment), as well as our partnerships with Original Equipment Manufacturers, enable us to position ourselves on the market with strength and credibility and guarantee our sustainable growth.

Our employees with their variety of cultural backgrounds and nationalities – are our biggest asset, and actively participating in dynamic, ambitious projects with robust values advocated by the company: working in a company of moderate size yet operating on an international scale, while gearing each project towards one objective and that is customer satisfaction.

If you are a graduating student or a recent graduate who is motivated, eager to learn, and interested in gaining experience in a diverse and international environment, we invite you to apply for this internship opportunity!

Job Overview:

We are seeking a motivated and enthusiastic graduating student or recent graduate to join our Customer Services team as an Engineering Intern. This internship offers an excellent opportunity to gain hands-on experience in aerospace customer support, technical documentation, engineering processes, and maintenance services.

Working alongside experienced engineers, you will assist in providing technical support, coordinating service activities, and contributing to projects that support our global customer base.

Position and Reporting Structure

This is a full-time Customer Services Engineering Intern position. Throughout your internship, you will report directly to the Customer Services Manager and may be assigned to work with various departments (procurement, quality, support) to gain practical experience and exposure to different aspects of the business, based on operational requirements and your development plan.

Key Learning Objectives and Responsibilities:

•      Support various departments by assisting with day-to-day operational, technical, and administrative tasks as assigned.

•      Collaborate with cross-functional teams across the Middle East, Africa, and Turkey region (from Engineering, Quality, Global Supply Chain, and Logistics, etc.) in order to achieve business objectives.

•      Assist in the preparation, organization, and maintenance of technical and operational documentation.

•      Utilize the company's systems and tools, including ERP software, to support assigned projects and maintain accurate records.

•      Participate in projects and assignments that contribute to improving operational efficiency and business performance.

•      Assist with research, data collection, analysis, and reporting to support business and engineering activities.

•      Support local and global teams in order to ensure timely and efficient delivery of products and services.

•      Participate in technical sales and marketing activities by providing engineering insights.

•      Assist in customer support, product demonstrations, and proposal preparations.

•      Follow all safety protocols and standards while performing daily assignments.

•      Report to the Manager any safety hazards or unsafe conditions encountered while at work.

•      Perform other responsibilities that may be assigned by your Manager or management in accordance with your training and development objectives.

•      Handle confidential information with discretion, ensuring it is stored securely and shared only with authorized personnel.

Qualifications:

•      Currently pursuing or recently completed a Bachelor's degree in Mechanical / Industrial Engineering, or a related field.

•      Previous internship, academic project, or hands-on experience in engineering, maintenance, manufacturing, or technical support is an advantage but not required.

•      Basic understanding of engineering principles, technical drawings, and mechanical systems.

•      Strong analytical, troubleshooting, and problem-solving skills.

•      Good communication and interpersonal skills with the ability to work effectively in a team environment.

•      Proficiency in Microsoft Office applications; familiarity with CAD software or engineering tools is an advantage.

•      Good command of English, both written and spoken; knowledge of additional languages is an advantage.

•      Eagerness to learn, take initiative, and adapt in a fast-paced, multicultural environment.

•      Customer-oriented mindset with a professional attitude and willingness to support internal and external stakeholders.

Why Join Us?

•      Gain hands-on experience with a global leader in the aerospace industry.

•      Participate in a structured 3–6 month internship with comprehensive training and mentorship.

•      Develop technical, professional, and cross-functional skills through exposure to various departments.

•      Work in a dynamic, multicultural, and collaborative environment.

•      Receive regular performance feedback to support your professional growth.

•      Outstanding interns may be considered for a full-time employment opportunity upon successful completion of the internship, subject to business needs and performance.

Equal Opportunity Employer
At DEDIENNE AEROSPACE, we believe that diversity and inclusion are key to driving innovation and success. We value the unique contributions that each individual brings to the team and are dedicated to fostering a culture of diversity where different perspectives are valued and embraced. Our hiring decisions are based on qualifications, merit, and business needs, ensuring a fair and transparent recruitment process.

If you are eager to learn, passionate about engineering, and ready to gain hands-on experience in the aerospace industry, we’d love to have you on our team! Please submit your