CRM & Data Analyst

Emlakjet

If you are looking for real estate, the answer is clear: Emlakjet!

We were established in 2006 to provide the opportunity to find the desired property, whether for sale/rent or investment, in the fastest and easiest way. Today, we are one of the strongest and most dynamic players in the proptech (property + technology) sector with 60 million page views and 15 million visitors per month.

With the JETSAT service, we are the first and only real estate listing portal in Turkey that offers i-buying, of which we have seen examples in the world, as a service to its users.

With a 42% female employee rate and a team of 200+ employees, we are present in 81 provinces in Turkey and in the Turkish Republic of Northern Cyprus and we are growing rapidly.

With the vision of offering end-to-end innovative solutions in the Turkish real estate sector, we are on our way to becoming the first technological platform that comes to mind in real estate.

In 2014, we joined İlab Holding, which invests in early-stage and growing technology startups. Among the iLab Group Companies consisting of Kariyer.net, Sigortam.net, Arabam.com, Cimri.com, HangiKredi.com, Emlakjet.com, Endeksa, NeredeKal.com, ChemOrbis, SteelOrbis. Today, we are part of the large digital consumer platform that serves 65% of internet users in Turkey on a monthly basis.

Main Responsibilities:

• Analyzing the data to understand all customer behaviors, interaction and needs

• Identifying opportunities to grow and to improve their experience and engagement

• Providing new solutions for data management requirements

• Providing regular and ad-hoc reports on customer interactions and life cycle and creating dashboards

• Monitoring and reporting key customer metrics and creating new ones 

• Building descriptive / predictive / prescriptive models 

• Analyzing the trend in data and translating them into solid actions 

• Working closely with different teams like marketing, sales, BI, IT, product and operations

Profile:

• +3 years experience in CRM analytics

• At least 2 years experience in Data Analytics, Advanced Analytics or Data Management

• Bachelor’s degree in Mathematics, Statistics, preferably in Industrial Engineering, Computer Engineering or equivalent departments of universities

• Strong analytical skills, KPI and SLA tracking and data enthusiast, 

• Excellent knowledge of MS Office especially Excel & Powerpoint

• Knowledge of analyzing and building statistical data models in R, Python etc.

• Excellent knowledge of SQL or the other languages

• Knowledge of data visualization tools is a plus

• Result oriented, self-motivated, energetic and customer focused mindset