Destek Uzmanı (Helpdesk)

Gözen Digital Aviation

QUALIFICATIONS AND JOB DESCRIPTION

• Bachelor's degree in computer or electrical engineering,
• At least minimum 2 years of experience in relevant fields,
• Excellent verbal and written skills in English,
• Able to travel domestically and internationally,
• To provide remote and on-site support to our domestic and international customers, Support users in the company network on Windows operating system and Office versions,
• Experience and knowledge of computer hardware, network protocols and components, (Have sufficient knowledge to identify a level 1 problem)
• Having strong in customer service and relations, 
• Having strong communication and follow-up skills,
• Customer and solution oriented, compatible with teamwork,
• Having time management and planning skills,
• Able to adapt to flexible working hours, when necessary,
• Having at least a Class B driver's license and able to drive actively,
• Residing in Antalya,
• If necessary, will be able to work in shifts and take part in flexible working hours.