In-Processing Caseworker

ICMC International Catholic Migration Commission

SCOPE OF WORK

The Caseworker is primarily responsible for conducting personal interviews with refugees and their dependents and to record their persecution claims, biographic information, and relevant documentation in order to complete a refugee case history.

RESPONSIBILITIES

1. To conduct personal interviews with refugee applicants and their families and to record biographical information and claims for each refugee applicant

2. To ensure that all information and additional documentation is added to the file and compiled in the format that complies with the Standard Operating Procedure (SOP)

3. To comply with the data and information security standards while collecting sensitive personal information

4. To oversee and contribute to the scheduling, tracking, and coordination of pre-screening interviews when needed

5. To perform additional tasks related to refugee processing and casework on behalf of refugee applicants and other office functions outside of daily tasks

6. To coordinate with Out-Processing and QMDP units and ensure that the operational needs of the refugee processing program are met and high standards of casework are maintained

7. To take an active part in staff professional development and contribute to the overall goals of the Program

8. To ensure that ICMC’s standards and PRM’s requirements are upheld at all times

REQUIREMENTS

• University degree or previous experience with a non-profit organization 

• Fluency in spoken and written English

• Knowledge of Arabic and /or Farsi is an advantage

• Knowledge of MS Office applications and typing skills

• Good understanding of US resettlement processes and procedures.

• Independent work, teamwork, collaboration, adaptability, work under pressure 

• Detail oriented, adaptability to changing situations

• Institutional or Organizational Awareness 

• Patience and compassion

• Must hold Turkish Republic citizenship

• Conduct work with the highest level of personal and professional integrity. Must comply with and actively promote ICMC's zero tolerance policy with regard to sexual exploitation and abuse, harassment, abuse of power, fraud and corruption in all of its activities and responsibilities. 

HOW TO APPLY

Interested candidates should submit a detailed CV and a cover letter in English and two professional references with full and up to date contact details. Please be sure that your documents and their contents are prepared in English. Please provide your cover letter by answering these questions:

1. Why do you want to work at ICMC?

2. Why do you want to work in this specific role?

3. Please explain your professional or academic experiences, other technical competencies or certificates that make you a good candidate for this role?

4. Please describe the ideal working environment and organizational culture according to your expectations. Also, please include how you would fit or contribute to such environment.

The Vacancy Notice number is TU-IST-23-INP-02.

Referees may be contacted prior to the interviewing stage.

The closing date for receipt of applications is 31.03.2023.

Applications will be evaluated upon reception and interviews with shortlisted candidates may be conducted before the closing date. Referees may be contacted prior to the interviewing stage.

Owing to the volume of applications, ICMC regrets that only applicants short-listed for an interview will be notified.

Please note that applications received after the deadline will not be accepted.

ICMC is committed to a Zero-Tolerance Policy toward sexual exploitation, abuses and all forms of unlawful harassment, including but not limited to sexual harassment. Screening of applications includes the vetting for records of prior misconduct and reference checking. ICMC may take other necessary measures to ensure that people involved in substantiated cases of sexual exploitation, abuse and harassment will not be recruited. 

ICMC is committed to equal employment opportunities for all applicants. ICMC does not discriminate on the basis of race, gender, color, national origin, religion, physical or mental ability, marital status and age. 

DATA PROTECTION

By submitting your application, you agree that ICMC collects and processes the information you provide. Your personal information will only be used for recruitment purposes. Your application will be kept strictly confidential. In any case, your personal information will be stored until the end of the application process and then destroyed in accordance with the relevant legislation if we do not have the opportunity to offer you a position.

If you have sent your personal information to us, we would like to indicate that you have the following rights. 

• Learning whether personal data is processed, 

• Requesting information if it has been processed, learning the purpose of processing personal data and whether they are used appropriately for their purpose, 

• To know the third parties to whom personal data are transferred domestically or abroad, 

• To request correction of personal data in case of incomplete or incorrect processing,

• Requesting the deletion or destruction of personal data, 

• Request notification of the processes regarding the correction, deletion or destruction of personal data to third parties to whom personal data have been transferred, 

• Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems, 

• To request the compensation of the damage in case of damage due to the illegal processing of personal data.