Post Sales Engineer - Ankara

INFONET Bilgi Teknolojileri

Position: Post-Sales Engineer (Cybersecurity) Location: Ankara 

Job Description: We are looking for a Post-Sales Engineer to support our cybersecurity solutions in post-sales processes, ensuring high customer satisfaction. In this role, you will be actively involved in installation, configuration, support, and optimization activities.

Responsibilities:

· Install and configure cybersecurity solutions

· Provide technical support and troubleshoot customer issues

· Monitor system performance and suggest improvements

· Deliver customer training and prepare technical documentation

· Collaborate with sales and technical teams

Qualifications:

· 1–3 years of experience (preferably in cybersecurity)

· Knowledge of networking and security concepts (Firewall, VPN, IDS/IPS, etc.)

· Bachelor’s degree in Cybersecurity, Computer Engineering, or related fields

· Good command of English

· Strong analytical and problem-solving skills

· Customer-oriented mindset

Nice to Have:

· Experience with security vendors (Forcepoint, Checkpoint,Trend Micro Kaspersky,Teamviwer,GFI )

· Relevant certifications