İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Customer Relations
Customer Relations
Application Count
52 application
Job Type
Full-Time
Position Level
Specialist
Application Count
52 application
Department
Customer Relations
QUALIFICATIONS AND JOB DESCRIPTION
Day in and day out a Technical Support Specialist in Insider;
- plays a crucial role in the Partner Success Team that owns technical relationships with our partners using our products and services,
- is an excellent communicator while mastering problem-solving skills,
- works in coordination with the Partner Success Managers and is primarily responsible for supporting seamless experience to our partners,
- troubleshoots technical issues, finds resolutions for partner requests, reviews partner queries and finds creative solutions that streamline their requirements and leverages knowledge to help partners get over technical struggles while expanding to the Insider platform,
- contributes to building innovative products by advocating for partners by taking their feedback and sharing it with the Product team to improve processes and product offerings,
- meets important SLAs like response time and the lead time for issue resolutions which is an important aspect.
We want you to join us while we are taking a step into the future if you;
- have a Bachelor’s Degree in Business, Marketing, Engineering, or related fields,
- have 1+ years of experience in supporting a technical product, ideally in SaaS or experience in MIS or Software Development teams,
- have strong communication skills in writing and speaking (French),
- have a high sense of responsibility and accountability,
- able to provide timely responses and follow up systematically,
- are a natural problem solver with a positive attitude and love for helping others succeed,
- have good debugging/troubleshooting skills,
- have knowledge of HTML, CSS or other programming languages which would be a plus.
While we are conquering the world, we are offering you;
- a chance to work in an international, diverse, and inclusive environment,
- “Tech Talks” with famous and groundbreaking people from the software world,
- to be part of an industry that’s shaping the future of customer experiences. Don't believe us? Just ask Google,
- opportunity to gain a limitless network all over the globe
- access to many hard and soft skills pieces of training to help you improve and challenge yourself,
- access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- inclusive Private Health Insurance,
- food expenses covered on a monthly basis,
- fun with the occasional team activities!
- No Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Preferred Candidate
Teknik Danışman pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknik Danışman Teknik Danışman Maaşları Teknik Danışman Nasıl Olunur? Teknik Danışman Nedir? Teknik Danışman İş İlanlarıHakkımızda
Insider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenu
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiYan Haklar
Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Bireysel Emeklilik.
Teknik Danışman pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Teknik Danışman Teknik Danışman Maaşları Teknik Danışman Nasıl Olunur? Teknik Danışman Nedir? Teknik Danışman İş İlanları