Müşteri Kalite Mühendisi

KALİBRE BORU SANAYİ VE TİCARET A.Ş.

“Join our team as a Customer Quality Engineer! If you have strong expertise in automotive quality processes, excellent communication skills, and a passion for customer satisfaction, we want to hear from you!”

Customer Quality Engineer

Qualifications:

• Bachelor’s degree in engineering field.
• Minimum 3 years of experience in quality within the automotive industry.
• Fluency in written and spoken English.
• Knowledge of quality management systems (IATF 16949, ISO 9001).
• Familiarity with Core Tools (APQP, PPAP, FMEA, SPC, MSA).
• Proficiency in MS Office and quality software (e.g., QDMS).
• No travel restrictions; willing to reside in or near İzmit.

Job Description:

• Manage customer quality processes (complaints, 8D reports).
• Apply problem-solving techniques (Root Cause Analysis, 5 Why, Ishikawa).
• Perform statistical analysis and quality reporting.
• Represent the company during customer visits and audits.
• Handle customer complaints and ensure timely resolution.
• Coordinate corrective and preventive actions with customers.
• Monitor and implement customer-specific requirements in production processes.
• Prepare and present quality performance reports to customers.
• Actively participate in FMEA studies.
• Prepare and follow up PPAP documentation and approval processes.
• Develop proactive measures to enhance customer satisfaction.
• Manage crisis situations effectively to maintain strong customer relationships.
• Contribute to continuous improvement and quality development projects.

Competencies:

• Strong communication and presentation skills.
• Analytical thinking and problem-solving ability.
• Team player with adaptability to a fast-paced environment.