Sağlık Turizmi Uzmanı

Leodent Dental Clinic

INTERNATIONAL PATIENT CONSULTANT & SALES REPRESENTATIVE

Leodent Dental Clinic – Istanbul

Leodent Dental Clinic is looking for a fluent English-speaking International Patient Consultant & Sales Representative to join our Health Tourism Department.

The successful candidate will manage the entire patient journey—from the first enquiry and treatment quotation to arrival, treatment coordination and post-treatment follow-up.

Key Responsibilities

• Respond promptly and professionally to international patient enquiries via telephone, WhatsApp, email and social media

• Understand patients’ dental needs, expectations and concerns

• Collect medical information, dental photographs and X-rays for evaluation

• Coordinate with our dentists to prepare preliminary treatment plans

• Explain proposed treatments, procedures, timelines and costs clearly to patients

• Prepare and send accurate treatment quotations

• Convert enquiries into confirmed patients through professional sales communication

• Maintain regular contact with prospective patients and follow up on quotations

• Schedule appointments and organise patients’ treatment programmes

• Coordinate travel-related arrangements, including accommodation and airport transfers when required

• Welcome international patients and assist them throughout their clinic visits

• Provide English–Turkish interpretation between patients and the clinical team

• Coordinate communication between patients, dentists, dental assistants and other departments

• Keep patient records and CRM information complete and up to date

• Follow up with patients before, during and after treatment

• Support patients with aftercare instructions and coordinate any post-treatment enquiries

• Maintain patient confidentiality and comply with clinic procedures

Candidate Requirements

• Advanced or fluent spoken and written English

• Excellent communication, negotiation and sales skills

• Confidence in speaking with international patients

• Strong follow-up, organisation and problem-solving abilities

• Patient-focused, empathetic and professional approach

• Ability to manage multiple patient conversations and schedules effectively

• Comfortable using WhatsApp, email, social media and CRM systems

• Able to work collaboratively with dentists and the clinical team

• Previous experience in dental tourism, medical tourism, healthcare sales or patient coordination is preferred

• Knowledge of dental treatments and terminology is an advantage

What We Are Looking For

We are looking for a motivated, responsible and results-oriented team member who can build trust with international patients, understand their individual needs and guide them confidently throughout their treatment journey.

If you have strong English communication skills, enjoy working with people and have experience in sales or patient coordination, we would be pleased to hear from you.