Sales Support Representative

Power Tk Makina Servis Sanayi A.Ş

İstanbul(Asya) (Çekmeköy)

1 saat önce yayınlandı info

İş Yerinde Full-Time Specialist Customer Relations

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Satış Destek Temsilcisiİstanbul(Asya)

About Job

Job Description:

Handle customer inquiries via phone, WhatsApp and e-mail, identify their needs and guide them towards suitable products and services.

Guide customers to the e-commerce platform and support online ordering processes.

Prepare quotations for products and services, follow up on pricing and delivery terms, and conduct customer negotiations.

Receive customer orders, enter them into the ERP system and follow the process through to delivery.

Manage the operational follow-up of spare parts, product and service sales.

Support the Field Sales Team with product information, technical information, stock/product availability and quotations.

Coordinate with Warehouse, Procurement and relevant teams to manageorder and delivery processes.

Follow up on customer requests and complaints and support resolution processes.

Prepare and analyze sales, customer, campaign and spare parts reports.

Develop the existing customer portfolio, identify potential customers and strengthencustomer relationships.

Support spare parts warehouse counting and stock control activities during inventory periods.

Maintain and update customer and supplier databases.

Support exhibitions, dealer meetings and other commercial events.

Contribute to the development and continuous improvement of ERP processes;experience with IFS is preferred.

· Qualifications:

Bachelor’s degree in Business Administration, Marketing, Economics, Engineering or a related field.

2–4 years of experience in sales, sales operations, customer service or a similar role.

Strong customer communication and relationship management skills.

Good understanding of quotation, order, invoicing and delivery processes.

Proficiency in MS Office; experience with ERP systems, preferably IFS, is an advantage.

Good command of written and spoken English.

Strong organizational, analytical and follow-up skills.

Customer-oriented, proactive and solution-focused approach.

Ability to work effectively with cross-functional teams.

Interest in e-commerce and digital sales channels.

Experience in spare parts, automotive, machinery or technical products is an advantage.

Preferred Candidate

• Years of Experience

1 - 5 years of experience

• Level of Education

Bachelor’s(Graduate)

• Military Status

Completed, Exempt

• Languages

English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Şirket Hakkında

Power Tk Makina Servis Sanayi A.Ş

Repairing, maintanence, service and equipments, Agriculture vehicles and equipments, Engineering services 25 - 49 Çalışan 3728 Takipçi

POWER TK AS is the appointed distributor for the PERKINS brand in Turkey since its creation in 2013. We are specialised in distribution of PERKINS engines & spare parts, services and maintenance of PERKINS diesel engines. Our Headquarters are based in Istanbul (Çe... Şirketi Keşfet

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Power Tk Makina Servis Sanayi A.Ş

Repairing, maintanence, service and equipments, Agriculture vehicles and equipments, Engineering services

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Sales Support Representative Power Tk Makina Servis Sanayi A.Ş

About Job

Yapay zeka ile bu pozisyona özel mülakat provası yap.

Şirket Hakkında

Yan Haklar

Bu Pozisyon İçin Sık Paylaşılan Maaşlar

Sales Support Representative

Power Tk Makina Servis Sanayi A.Ş