Human Resources Specialist

RANDSTAD SEARCH ANDSELECTION PER SEÇ VE YER LTD ŞTİ

We are looking for a "Employee Experience Representative" for a client that global textile industry which will be located in Tekirdağ/Saray.

·    Assisting with and becoming an expert at resolving employee inquiries

·       Preparing and creating the necessary data & documentation for processing changes (personal data, job information, reporting line changes, compensation changes, etc) into the HR System (Peoplesoft)

·       Executing PeopleSoft Data Transactions

·       Respond to questions on administrative HR procedures and practices via multiple channels within Servicenow (e. g., email, phone, chat, and case management system)

·       Answer HR policy-related questions, provide guidance to both managers and employees, and escalate as appropriate

·       Educate employees of services available to them and encourage self-service tools and other systems

·       Ensure high-quality standards for all GWO activities, initiatives, and tasks within designated areas of responsibility, adhering to all service-level agreements established by the GWO organization

·       Identify outdated knowledge articles and/or the need to create new knowledge articles

·       Assisting payroll and timekeeping processes