Assistant Quality Manager

Randstad Türkiye

On behalf of our global business partner, we are seeking an Assistant Quality Manager with a strong background in Quality Management Systems

Qualifications

• University degree in Engineering (preferably Industrial, Mechanical, or Chemical Engineering).

• Minimum 7-10 years of experience in Quality Management, with at least 3 years in a leadership or supervisory role.

• Extensive experience in establishing, maintaining, and auditing Quality Management Systems (ISO 9001, ISO 14001, ISO 45001; industry-specific standards like IATF 16949 or ISO 13485 are a plus).

• Preferably a certified Lead Auditor.

• Deep knowledge of Quality Core Tools (APQP, PPAP, FMEA, MSA, SPC) and advanced problem-solving methodologies (8D, 5-Why, Ishikawa).

• Proven track record of managing successful internal, supplier, and third-party (certification/customer) audits.

• Fluency in written and spoken English (capable of technical reporting and international stakeholder management).

Key Responsibilities

• Oversee the integrity and continuous improvement of the Quality Management System (QMS), ensuring all documentation and processes are up-to-date and compliant.

• Assist the Quality Manager in department budgeting, goal setting, and strategic planning; act as the department lead in the Manager's absence.

• Coordinate the annual internal audit plan, perform supplier quality audits, and lead the organization through external surveillance audits.

• Manage Corrective and Preventive Actions (CAPA) processes, ensuring root cause analyses are robust and long-term solutions are effective.

• Monitor and report on Quality KPIs (Scrap rates, Cost of Quality, Customer Satisfaction) to senior leadership with actionable insights.

• Lead and develop the quality engineering and inspection teams, fostering a culture of "Quality First" across the organization.

• Act as a key point of contact for customers regarding quality issues and coordinate high-level response strategies.