Transport and Customs Specialist

Schneider Electric

• University degree
• 2-5 Years of experience in Foreign trade, Transportation or Supply chain
• Advanced level of English
• Able to do performance and operation analyzes, and reporting
• High communication skills
• Teamwork Spirit
• Time management and flexibility
• Multitasking
• Ability Self-starting and assume end to end ownership

İŞ TANIMI

•  Implement Transport Plans between methods, OPC (Order processing center), CCC (Customer Care Center) and WH (Warehouse)
• Lead and manage daily exceptions management to avoid disruptions
• Responsible to optimize operations to ensure Customer satisfaction
• Lead or support local operational projects

• Main responsibilities

• Transport Purchasing:
  • Contract manager with suppliers (close collaboration with NPP)
  • Provide technical specifications of flows/ lanes to be addressed
  • Implement change actions with operational teams
  • Help to Identify and/ or lead implementation of technical savings actions
• Customer satisfaction:
  • Identify ways for outbound lead time reduction through carriers, flows, processes
  • Daily/ weekly OTDT (On time delivery transport), OTDS (On time delivery service) – OTDC (On time delivery to customer) Gap follow up and communication with carriers (regular review with carriers)
  • RCA (root cause analysis) and action plan definition for service improvements
  • Responsible to follow Transport DCR (Delivery Complaint rate) performance in LT (Lead time) and drive improvement actions - link to CCC
• Operations:
  • Transport plan design
  •  Preparation of the Monthly Performance Review to be Led by Transport Manager
  • Define and implement transport plans
  • Manage & co-ordination of exception management – claims, late deliveries, back up plans, carrier escalations
  • Analysis of lead times/ performance and improvement suggestions
•  Provide parameter to update the IT system
• Manage spot shipment out of standard transport plan
• Pre- billing management of his/her portfolio of providers