Executive Housekeeper

Swissôtel The Bosphorus Istanbul

• Previous min 5 years Executive Housekeeper experience in an international 5-star hotel
• Bachelor's degree in reputable universities
• Fluency in English
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

İŞ TANIMI

• To ensure cleanliness, maintenance and management of all guestrooms, functions, public areas and back of house areas to the Housekeeping operational standards.
• To ensure effective operation of the Housekeeping Department in line with rooms budget
• Monitor guest feedback and follow through with departments accordingly
• Organize inventories with finance department and general store for linen, uniform and fixed assets
• Manage the departmental budget in a fiscally responsible manner
• Pay particular attention while organizing pest control activities
• Develops and implements housekeeping systems and procedures
• Prepare reports for management information
• Attending and resolving guest complains
• Reports Executive Assistant Manager
• Responsible of reporting any sickness, chronic illnesses and medicine they use to hotel doctor and human resources department.
• Follows up legal updates about his/her work field
• Points out any issue related to occupational health and safety
• Conducts other duties assigned by hotel management