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Ankara, Antalya(Merkez, Alanya, Aksu, Serik, Döşemealtı, Konyaaltı, Muratpaşa), Bursa, Mersin, İstanbul(Avr.), İzmir, Muğla(Bodrum), Trabzon(Yomra), Yalova, İstanbul(Asya)
Bugün güncellendi

Job Type

Full-Time

Position Level

Assistant Specialist

Department

Operations

Operations

Application Count

352 application

Job Type

Full-Time

Position Level

Assistant Specialist

Application Count

352 application

Department

Operations

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

Tekçe Overseas is the leading real estate company in Turkey, we proudly own and operate the brands of Antalya Homes, Istanbul Homes, Trabzon Homes, Bursa Homes, and Spain Homes as well. We have fully operating offices in Antalya (Lara, Belek and Konyaaltı), Alanya, Bodrum, Ankara, Istanbul (Europe & Asia), Trabzon, Bursa, Yalova, Cyprus, Malaga, and Alicante. We aim to provide the best service with our team of local property experts.

Job Description

Operation Supervisor is the main link between our company and current/potential customers. Some of the tasks include interacting with customers over the phone, in person, and/or via email and social media. Throughout all of these interactions, supervisors must maintain a high level of professionalism and present the organization in the best light possible. Each interaction affects the company’s bottom line in either a positive or negative way.


Principal Duties and Responsibilities:
• Establishing primary contact with customers,
• Managing inbound and outbound customer calls in a timely manner,
• Identifying customers’ needs and wants, give your best to clarify information,
• Handling complaints, providing appropriate solutions and alternatives,
• Using telephones/emails/social media to reach out to customers and verify account information,
• Advising on company information,
• Using CRM to distribute, log and track inquiries, as well as, to check the status of items that require follow-up or involvement of the sales agents,
• Analysis and monitoring,
• Generating new customer accounts as leads through CRM,
• Handling live chat on our websites.


Required Background:
• Excellent command of one of these: Swedish, Dutch, German and French language,
• Foreign language fluency (for one of the languages above),
• Familiarity with CRM technology,
• Strong phone and verbal communication skills
• Good communication, coordination and execution skills.
• Serious work, a strong sense of responsibility, and the courage to accept challenges,
• Work efficiently with a commitment to high standards,
• Strong customer service orientation,
• Awareness of the current real estate market trends and changes,
• Ability to multi-task, prioritize and manage time effectively,
• Excellent listener,
• Team player,
• Between the ages of 20 and 60.


Working Hours (+2 GMT)

• 08:30 - 18:00 Monday - Friday
• 10:00 - 15:00 Saturday

Getting on
Whether you have experience is not critical to us. The most important criteria we seek is, to be honest, and open-minded. The training and support you need when you start work are provided by Tekce Academy in Istanbul, Göztepe office for 4 weeks. During this time you learn all the required skills.


Preferred Candidate

No experience preference
Associate Degree(Graduate), Bachelor’s(Graduate), Master’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced) German(Reading : Advanced, Writing : Advanced, Speaking : Advanced) French(Reading : Advanced, Writing : Advanced, Speaking : Advanced) Dutch(Reading : Advanced, Writing : Advanced, Speaking : Advanced) Swedish(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Operasyon Sorumlusu pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Sorumlusu Operasyon Sorumlusu Maaşları Operasyon Sorumlusu Nasıl Olunur? Operasyon Sorumlusu Nedir? Operasyon Sorumlusu İş İlanları
Hakkımızda

TEKÇE OVERSEAS GAYRİMENKUL AŞ Established in 2004,Tekçe Overseas Real Estate Incis the leading international real estate company in Turkey with its offices in Lara (Antalya), Konyaaltı (Antalya), Belek (Antalya), Alanya, İstanbul (Asia), İstanbul (Europe), Bursa, Yalova, Ankara, Bodrum and Trabzon. Tekçe Overseas also has offices in Spain (Malaga and Alicante), Cyprus and Sweeden. CORPORATE VALUES Our values are our compass every time to find our way. Our entire team is built on this value system and do their business accordingly. Integrity Integrity and honesty are the foundations of our business. We always behave with fairness, transparency and we are always ready to account. We respect our responsibilities. Excellence We are committed to deliver the best. With our customer-centric approach we always aim excellence and working with zero failure. Goodness We work for the happiness of people. In this way we believe that ‘being good’ always wins. Innovation We are an openminded team, ready to hear all ideas which will add value to our business. We are bringing a new spirit to real estate business on our path to customer satisfaction with our way of doing business beyond standards. Sustainability We believe in long term value generation. Our strong financial position, trusted partners, effective organizational structure and motivated team ensure the continuity of our company. WORKING @ Tekçe Overseas We are constantly growing professional team and our work is based on our corporate values. The most important qualifications to work for Tekçe Overseas are enthusiasm, energy, integrity, positive attitude, and an aptitude for languages. For the rest, you will have the support and training at Tekce Academy.

TEKÇE OVERSEAS GAYRİMENKUL AŞ Established in 2004,Tekçe Overseas Real Estate Incis the leading international real estate company in Turkey with its offices in Lara (Antalya), Konyaaltı (Antalya), Belek (Antalya), Alanya, İstanbul (Asia), İstanbul (Europe), Bursa, Yalova, Ankara, Bodrum and Trabzon. Tekçe Overseas also has offices in Spain (Malaga and Alicante), Cyprus and Sweeden. CORPORATE VALUES Our values are our compass every time to find our way. Our entire team is built on this value system and do their business accordingly. Integrity Integrity and honesty are the foundations of our business. We always behave with fairness, transparency and we are always ready to account. We respect our responsibilities. Excellence We are committed to deliver the best. With our customer-centric approach we always aim excellence and working with zero failure. Goodness We work for the happiness of people. In this way we believe that ‘being good’ always wins. Innovation We are an openminded team, ready to hear all ideas which will add value to our business. We are bringing a new spirit to real estate business on our path to customer satisfaction with our way of doing business beyond standards. Sustainability We believe in long term value generation. Our strong financial position, trusted partners, effective organizational structure and motivated team ensure the continuity of our company. WORKING @ Tekçe Overseas We are constantly growing professional team and our work is based on our corporate values. The most important qualifications to work for Tekçe Overseas are enthusiasm, energy, integrity, positive attitude, and an aptitude for languages. For the rest, you will have the support and training at Tekce Academy.

Şirket Sayfasına Git
Yan Haklar

Prim.

Operasyon Sorumlusu pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Sorumlusu Operasyon Sorumlusu Maaşları Operasyon Sorumlusu Nasıl Olunur? Operasyon Sorumlusu Nedir? Operasyon Sorumlusu İş İlanları