Recruitment Specialist

Teleperformance Türkiye

Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, connects the biggest and most respected brands on the planet with their customers by providing  customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

We are a team of 380,000 passionate people working in 450 sites providing outstanding customer experience from 83 countries in 265+ different languages and dialects.

Teleperformance Turkey is looking for a "Recruitment Specialist" who will work under our Human Resources Department at Istanbul Flatofis.

Qualifications:
 

·       University degree in a relevant field,

·       Fluent in English,

·       Minimum 3 years of experience in recruitment, selection / placement, talent management processes,

·       Experienced in competency-based interview and assessment centre applications,

·       Experienced in career management, performance management and evaluation,

·       Strong communication skills, successful in human relations,

·       Customer-oriented, advanced planning and organizational skills,

·       Able to offer proactive and creative solutions,

·       High analytical thinking and decision-making skills,

·       Good knowledge of MS Office.

Job Description:

·       Recruitment for specialist and higher positions,

·       Making competency-based evaluations of our employees within the scope of the leadership model of the company,

·       Preparation of detailed behavioural competence and skill reports on all assessment data,

·       Providing a self-improving feedback to employees as a result of evaluations,

·       Taking part in competency and potential assessment processes within the scope of Talent Management,

·       Implementing assessment centre applications/evaluations, reporting and providing feedback by using measurement tools in promotion and position change processes.

OPPORTUNITIES OFFERED BY TELEPERFORMANCE TO EMPLOYEES

We provide professional development and career planning by supporting our colleagues, who join our organisation with TOPS and BEST, which are structured development programs that we successfully implement worldwide.