Quality Assurance and Customer Services Engineer

Türk Tuborg

QUALIFICATIONS 

• University degree in Chemical Engineering or Food Engineering
• Preferably master degree in an engineering management is an asset
• Preferably minimum 2 years experience in customer service or quality management systems in the FMCG sectors
• Excellent command of MS Office applications
• Fluent in English both written and spoken
• Quality-oriented, task-conscious
• Strong teamwork, analytical thinking, leadership and communication skills
• Good in planning & organization and problem solving
• Residency in Izmir

JOB DESCRIPTION

• Preparing the relevant reports by following the quality processes and following up the reports
• Developing a strong, reliable relationship by establishing timely and accurate communication with customers and consumers
• Working in cooperation with other departments to produce permanent solutions to ensure satisfaction
• Categorizing and responding to feedbacks and taking actions for solution, following the actions taken
• Ensuring information security and confidentiality 
• Operation and follow-up of the supplier evaluation system
  
• Carrying out and following up the design controls in accordance with the legal regulations