Application Engineer

VERTIV GÜÇ SİSTEMLERİ LTD. ŞTİ

Vertiv is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. We have a customer-focused, results-driven culture where employee performance is recognized and rewarded.

Vertiv provides integrated infrastructure solutions that help ensure availability and maximize efficiency for data centers, telecom networks, and industrial facilities around the world. We use a unique combination of industry expertise, technology, and global resources to make the future of our customers’ business possible.

We are currently looking for a new team member who will work as an APPLICATION ENGINEER with the following qualifications:

• Engineering background or equivalent education with proven field experience;
• Experience in IRS products and installation, especially for Datacenter or Computer Rooms
• Solid experience matured in adjacent markets and- similar positions.
• Fluent English is written and verbal required;
• Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation

JOB DESCRIPTION

• Provide technical support Sales for IRS (Integrated Racks and Solutions) products and solutions;
  
• Provide Sales with pre-sales technical support when building proposals, quotes, and tenders;
• Develop technically and price competitive applications for Rack Cabinets, Rack Cooling, Rack PDUs, Monitoring, and related products to fulfill customer requirements where standard products do not fit;
• Manage the relationship between Sales teams and the Line of Business;
• Create product and application presentations for customers and consultants;
•  Provide technical  training to sales teams;
• Work with Product Management and Sales teams to feedback on issues with current products and provide input around new products;
• Constantly monitor the market for trends and competitor activities.

Technical support

• Review RFQs and identify customer requirements/specifications;
• Provide sales and pre-sales support with technical support of product specifications and applications;
• Standard product selection based on customer requirements;
• Coordinate with factory engineering departments for specific technical requests;
• Find, develop and work with local companies to complete Vertiv portfolio.

Special applications - Configure-to-Order (CTO)

•  Configure solutions in Configure-One (C1) where standard products do not fit;
•  Define feasibility and costs of solutions/products;
• Integration, coordination, and support of the internal pre-sales and/or external suppliers;
• Prepare relevant technical documents;
• Internal support for project management team and sales;
• Presentation/explanation of the solution to sales organization;
• Interact with Engineering and Manufacturing once customer order is received.

Core competencies

• High focus on customer needs;
• Practical experiences with IRS products;
• Experience in quoting/proposing/installing/ managing projects;
• Disciplined, self-motivated and proactive;
• Able to combine long term and short-term goals by setting priorities;
• Organizational skills and familiarity with a decentralized environment but at  the same time able to work in a team;
• Ability to interact with all levels within the organization from entry-level to the  executive;
• Proficient in using C1 and Oracle Sales Cloud;
• Experience with AutoCAD or similar CAD systems;
• Well informed on standards and contractual regulation issues.