Data Services Expert

Vodafone

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Data Services Management

• Accountable for support SDWAN/SDLAN technologies
• Accountable for support wifi technologies
• Accountable for support Internet, MPLSVPN, IP technologies
• Accountable for support corporate customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for support wholesale customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for testing/checking/configuring customer routers/switches/modems in order to provide their connectivity to VFNET or mobile network (Nokia Huawei, Cisco Core PE Routers)
• To ensure permanent solutions for problems occurred during operation
• Accountable for following predefined escalation with related teams or organization if an installation exceeds KPI limits
• To provide quick resolution if any problem occurs during support
• To manage or coordinate other support teams (voice, security, cloud, etc.)
• Accountable for communicate with wholesale or corporate customers by conference call for technical issues
• Accountable for preparing LLD for complex customer network structure
• Accountable for preparing performance and root-cause reports and taking actions on failing points

Information Security

• Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library
• Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security
• Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference
• Protect user accounts and associated passwords, and accept accountability for any actions performed via usage of those accounts

Business Continuity

• Ensure that VFTR BCM policy/standard, procedures, plans implemented and works carried out in compliance with BS 25999-2:2007 Standard
• Ensure that BCM risks are assessed and mitigated so far as is reasonably practicable in VFTR Business Continuity Management System (BCMS)
• Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR

Who you are

• Degree qualified in science or engineering
• Minimum of 5 years experience in Telecommunication sector
• Hands on experience on SDWAN and SDLAN technologies (Fortinet, Huawei, etc.)
• Hands on experience on wifi technologies (Aruba, Huawei, etc.)
• Hands on experience on Cisco, Nokia, Huawei PE Routers
• Hands on experience on Juniper, Huawei and Cisco Routers, Switches, Modems
• Hands on experience of passive network equipments (fiber modules, wan and lan connection modules, connectors) and their connection standards
• Having full knowledge of L2 layer networking configuration
• Good understanding of Turk Telekom Infrastructure
• Good understanding of IP, Internet, MPLSVPN Networking
• Good understanding of DC networks (ACI, Nexus, Dell, Aruba, Huawei, Cisco, etc.)
• Hand on experience of Designing of complex networks
• Deep experience of Traffic engineering and QOS technologies
• At least 5 years hand on experience of routing protocols (BGP, OSPF; ISIS, EIGRP)
• Good knowledge of MS Office, including Word, Excel, PowerPoint
• Having full knowledge of CCNP/CCIE, NSE contents

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.