Tourism&Flight Customer Experience Representative (Istanbul Based)

YASİN KÜRTÜR

Tourism Customer Experience Representative (Istanbul Based)

Job Description

We are seeking dynamic, professional, and customer-oriented Hosts/Hostesses to join our international tourism operations team.

Responsibilities:

* Welcoming international guests arriving in Türkiye and ensuring a smooth arrival experience.

* Providing personalized assistance and accompanying guests throughout airport procedures until their departure flights.

* Supporting VIP and private jet passengers during their travel arrangements.

* Accompanying selected European guests on short international trips when required (maximum stay abroad: 1–2 days).

* Acting as a company representative and maintaining the highest standards of customer service and hospitality.

* Assisting guests with travel-related inquiries and ensuring a seamless customer experience throughout their journey.

* Participating in domestic and international company training programs as required.

Requirements

* Upper-Intermediate English level or higher (spoken and written).

* Strong communication and interpersonal skills.

* Professional appearance and presentation.

* Customer relations, hospitality, tourism, aviation, or similar service industry experience preferred.

* Born in 1990 or later.

* Available to start work between 15–25 July.

* Able to participate in international training programs and business trips.

* Possession of a valid Schengen visa is highly preferred.

* Ability to represent the company professionally in international environments.

* Flexible schedule and willingness to travel when required.

What We Offer

* Opportunity to work with international and VIP clientele.

* International travel opportunities.

* Professional development and training programs.

* Dynamic and multicultural working environment.

* Competitive compensation package.