International Sales Assistant Specialist

BAHÇEŞEHİR ÜNİVERSİTESİ

Role

We are looking for ambitious English speaking international sales Assistant Specialist  for international patients who would like to have their treatments with BAU Dental Hospital in Turkey. The candidate will deal with patient in all the phases of sales process.              

Job Description

• Receiving all patient request coming from different online and offline channels and conducting all the slaes processes
• Respond to all requests in 24 hours.
• Contacting potential or existing customers to inform them about the services using scripts
• Answering questions about services  or the company
• Asking questions to understand customer requirements and close sales
• Understand patient’s needs correctly and empathically  prepare the treatment plan with the doctors and give price quotations to patients.
• If necessary arrange conference calls, video consultation and appointments with doctors, deliver excellent customer service.
• Enter and update customer information in the database
• Provide clear treatment plan and price information.
• Patient requests  followup and registratıon in CRM
• Managing  sales pipeline
• Weekly reporting on patient number , conversion rates and problems
• To make  necessary arrangements before the arrival of patient(treatment apointment,accommodation, transfer.)

REQUIRED SKILLS&QUALIFICATIONS

• University  Graduate
• Medical Tourism,clinic, hospital or patient services experience will be an asset.
• Excellent verbal and written skills in English
• Fluency in one or two of following languages will be asset; German,French,Spanish.
• Strong communication and interpersonal skills.
• Creative thinking skills.
• Able to communicate and convince easily over the phone and online
• Ability to learn about products and services and describe/explain them to prospects
• Persistent, passionate, enthusiastic and sales driven
• The patience and ability to engage customers in conversation.
• Flexible and open new perspectives.
• Being  open to communication is our priority
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated target oriented professional.
• Should be good at building relationships with internal and external stakeholders
• Should have patients centric approach.
• Ability to work independently and in teams