Spa Concierge/Temporary-Muğla

Manpower

Job Description

 The successful candidate have in-depth knowledge of holistic well-being and the various services and benefits of spa treatments and protocols.

Responsibilities

·       Greet the guests as they arrive into the Ritual space

·       Provide assistance to the reception when required,

·       Recommend and upsell the spa programs, treatments and retail items

·       Take appointments when necessary for guests in collaboration with spa reception team

·       Guide the guests through their journey & programs.

·       Offer precise information about the services and programs available within the facility

·       Show guests to their desired areas within the spa facility

·       Provide guests with professional assistance while in the Spa areas

·       Assist the therapists and holistic facilitators when requested

·       Maintain Brand Standards set under the SOPs

·       Offer pre-post beverages to guests when necessary

·       Assist in maintain the Spa facility organized at all times

Requirements

·       Minimum of 2 -3 years working experience in Luxury Spa Hotels as Spa Guest Relations or Spa Butler

·       Is articulate and comfortable speaking with and assisting guests

·       Has extensive knowledge in Spa treatment protocols

·       Speaks & writes English fluently.  Turkish and any other foreign language a definite plus.

·       Possesses multi-tasking capabilities

·       Assist Guests within the Spa during their treatment journey

·       Supports and collaborates with the Spa Receptionists to ensure guests are being cared for

·       Follows spa treatment timings and therapist punctuality

·       Is computer literate & familiar with Spa soft ware, Micros, Fidelio or similar CRM / booking programs.

·       Is meticulous and a self starter, organized,

·       Exhibits a professional demeanor, polite and must be client satisfaction oriented

·       Able to work in a team environment & supports colleagues towards success

·       Must function well under pressure maintaining professionalism, courtesy and poise at all time

Candidate Profile

·       Internal drive and willingness to work in a challenging, and fast-paced work environment

·       Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team

·       High-achiever mindset with a sense of work perfectionism,

Manpower, Türkiye İş Kurumu’ndan 18.8.2016 tarihli ve 6 no’lu Özel İstihdam Bürosu izin belgesi ve 3.6.2017 tarihli Geçici İş İlişkisi Yetki Belgesi sahibidir. İş arayanlardan hiçbir ad altında menfaat temin edilmez ve ücret alınmaz.