Corporate English Learning Coach

Wall Street English-Turkiye

As a Corporate Coach, you are central to your Students’ learning. Through providing a nurturing, fun, and interactive learning environment and building relationships with Students, you have a unique opportunity to change their personal and professional futures.

You will provide a personalized educational experience that is supportive, effective, and engaging. A Coach’s main objective is to ensure that Students learn effectively, progress through their course, and reach their personal goals. Each Student will need varying levels of support, approaches, and teaching techniques to maximize their learning. In this role, you will be required to adapt to and anticipate each individual’s needs and inspire them to succeed.  

Reports To: Corporate Service Manager

Essential Duties and Responsibilities

Includes the following:

·         Driving Student progress by providing ongoing and consistent support, advice, coaching and feedback 

·         Understanding each individual learner’s psychology and tailoring your teaching skills according to provide guidance to Students that is personalized, supportive and motivating 

·         Developing strong relationships with Students that are built on trust 

·         Promoting the Wall Street English Method and an all English environment in consistent and creative ways  

·         Keeping up to date and informed of Student progress to provide appropriate support 

·         Being aware of Students’ expressed and unexpressed needs and being able to respond with the right supportive actions 

·         Driving Student progress through proactively booking Students into classes 

·         Being an ambassador for your Center by engaging Students and motivating them on every occasion, as well of taking care of prospects to help support sales

·         Managing all bookings and changes in the most efficient way 

·         Attending staff meetings and training sessions  

Specific Teaching Duties: 

·         Teaching introductory First Lessons to new Corporate Students in order to explain how studying works at Wall Street English and guarantee educational control 

·         Providing personalized feedback, coaching and support through Advising Sessions to ensure Students reach their goals 

·         Following-up with Corporate Students throughout the different stage of their course  

·         Administering First Lessons, Second Lessons and Advising Sessions in the Wall Street English Center or online

Specific Reception Duties: 

·         Supporting Students by booking classes through various channels 

·         Liaising with Service and Sales team members to provide feedback on Students’ concerns 

·         Celebrating Members’ milestones and success in-center and online

Technical Skills and Qualifications

Minimum requirements:

·         University Degree

·         Computer literate 

Competencies Essential for Success in the Role

·         Well presented 

·         Excellent interpersonal skills—patient, responsible, and empathetic 

·         Willingness to learn and develop professionally 

·         Dedicated and dynamic within a team environment 

·         Inspiring and supportive 

·         Excellence in English Proficiency 

·         Service Minded 

Experience & Background

·         Computer literate 

·         Willingness to work a flexible schedule based on Students’ needs 

The Successful Candidate will be able to:

·         Support Corporate Students and provide them with the motivation to stay on track 

·         Support Corporate Students in using the Wall Street English method to successfully acquire the English language 

·         Engage with Students and personalize their learning experience 

·         Work with a diverse team (religion, ethnicity, culture, beliefs)